Your Health

Mental Health and Wellbeing

Mental Health Emergencies

Mental health and well-being support line for people living in Carmarthenshire, Ceredigion and Pembrokeshire is available 24 hours a day, seven days a week.  Support is available for all ages by telephoning 111 and selecting option 2 where they will be put through to a mental health practitioner.

For online help, there is a range of useful information and self care tips - view the IAWN webpage (opens in a new tab)

Should you or someone you know require emergency assistance please dial 999.


If you or someone you look after urgently needs help, don’t hesitate.

Phone any of the contacts below for help

  • Your doctor
  • NHS Direct
  • Your local CMHT
  • Your Adult Care department
  • The police
  • Samaritans crisis line: 08457 90 90 90
  • C.A.L.L. (opens in a new tab)  Mental Health Helpline: 0800 132 737 or Text ‘help’ to 81066

There are a range of mental health services available provided by the Health Service, Adult Care and the voluntary sector.

Community Mental Health Teams (CMHTs)

Community Mental Health Teams (CMHTs) are run jointly by the Health Service and Adult Care to enable them to meet the health and social needs of people with mental health problems. The teams work to co-ordinate care whether the need is short or long term. 

Individuals who require the input of the CMHT will be offered support provided under Care and Treatment Planning (CTP) and will be allocated a care co-ordinator who may be any qualified member of the team. This could be a community psychiatric nurse (CPN), a social worker, an occupational therapist or a consultant psychiatrist or psychologist.

A care co-ordinator works with the individual and, where appropriate their family and support networks, to draw up a ‘care plan’. This plan looks at all aspects of someone’s needs and aspirations to support their recovery.  This will include medical treatment, relapse prevention, social networks, risk, crisis planning, accommodation and employment needs and the needs of the family or friends who are looking after them.

If you get help from CMHT, you may be eligible to get direct payments so that you can, with help, choose and organise your own support services. For details see Direct Payments.

CMHT can give you information on various services available to people with mental health problems.  These include day services, vocational and training opportunities and specialist housing provision.

Getting help

To help get advice for yourself or someone else, contact your doctor who will either help you directly or refer you to CMHT.

Various organisations specialise in help and advice for people with mental health problems and for their families and friends. Listed below are both local and national organisations.

Mental Wellbeing

Good mental wellbeing is important for your physical health too.The NHS suggests there are five steps you can take to improve your mental wellbeing.

  • connect – connect with people around you, and spend time developing relationships. See Getting Out and About for befriending services, and below for details of community health support groups. If you live far away from your family, video calling can be a way to keep in touch and maintain relationships.
  • be active – you don't just have to go to the gym. Take a walk, go swimming, there are even sitting exercises you can do. Find an activity that you enjoy and make it a part of your life. See Getting Out and About for walking groups, leisure centres and exercise referral information.
  • keep learning – learning new skills can give you a sense of achievement and a new confidence. So why not sign up for that cooking course, start learning first aid, or creative writing? See Getting Out and About for lifelong learning, training and employment
  • give to others – even the smallest act can count, whether it's a smile, a thank you or a kind word. Larger acts, such as volunteering in your community can improve your mental wellbeing and help you build new social networks. See Getting Out and About for volunteering opportunities.
  • take notice – be more aware of the present moment, including your feelings and thoughts, your body and the world around you. Some people call this awareness 'mindfulness', and it can positively change the way you feel about life and how you approach challenges.

We all feel a bit sad or fed up from time to time. But if you are experiencing ongoing feelings like sadness or helplessness, sleeplessness or low energy levels, you could have depression. Support and help is available. Talk to your GP, or find further information about depression or anxiety and how to access help at NHS (opens in a new tab)

Worries about money matters can also have a real impact on your health and wellbeing. See Financial Help and Advice for information on getting financial help. 

ID: 10617, revised 17/08/2023