Waste and Recycling Centres

Waste and Recycling Centre Bookings

All of our Waste and Recycling Centres (Tips) require a pre-booked slots. Same day bookings are now available at Waste and Recycling Centres across Pembrokeshire.

There are two ways to book online:

Book now via My Account

Quicker – no need to re-enter your contact details
Manage your booking online – cancel and view upcoming bookings

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Book now without My Account

On arrival please:

Display your ID (showing the address on your booking) in your windscreen e.g. valid driving licence with correct address, utility bill, council tax bill
Follow our Guidelines for visiting a Waste and Recycling Centre

Slots can be booked via the contact centre for those without access to the internet (01437 764551)

Note: we are trialling an 'out of hours' telephone booking system to book slots for our waste and recycling centres from 9 December 2024.

Monday – Friday, 5pm – 7pm
Saturday and Sunday, 8am – noon

To book your slot for a waste and recycling centre, call 01437 764551

Book your Waste and Recycling Centre slot: Household waste

Same day bookings now available at Waste and Recycling Centres

Guidelines for Waste and Recycling Centres (WRCs)

1. Waste and Recycling Centres are open for:

a. Pembrokeshire householders with pre booked slots

b. Pembrokeshire commercial/ business users with pre booked slots

Please note: We ask that you do not arrive more than 10 minutes before your booked slot

2. Before entering your chosen Waste and Recycling Centre, you will need to show a valid ID to the site attendant to confirm your booking. Examples of valid ID:

a. Driving licence with correct address

b. Utility bill

c. Council tax bill

Please note: For commercial/ business users your ID will need to relate to the business your slot is booked for

3. When making your booking for one of our Waste and Recycling Centres you will need to let us know if you are bringing household waste or commercial/business waste.

Household Waste is any waste produced from a domestic property (the property you live in), this waste type also includes places of worship.

Commercial waste is defined as waste and recycling arising from any trade or business, industrial, construction, agriculture or commercial activities. This includes anyone who has received payment for carrying waste from any source (including households/ domestic) or who produces waste from their work.

Please note: If you have not booked the correct type of booking slot for your waste you will be turned away by the site attendant.

4. More information around which type of vehicles are allowed to bring waste to our Waste and Recycling Centres is outlined in:

Accepted vehicles to our Waste and Recycling Centres when bringing household waste

Accepted vehicles to our Waste and Recycling Centres when bringing commercial waste

5. If you are booking a household waste slot you will also be asked to select what type of slot you need based on the type of vehicle.

Please note: A maximum of 3 bookings can be made per week.

Option 1 - Car or small van with or without a single axle box trailer up to 1.45 metres external bed length (not including the hitch) this includes:

Estate car
4x4 (four-wheel drive)
SUV (sport utility vehicle
People Carrier
Pick-up style vehicle
Car type van with rear side windows and a second row of seats
Disabled adapted vehicles.

All vehicles in option 1 need to be without commercial signage.

Images of accepted vehicles for option 1

Option 2 - Any option 1 type vehicle with a single axle trailer between 1.46m and 2.44 metres in external bed length (not including the hitch)

Option 2 also includes:

A double axle trailer up to 2.44 metre
Large / panelled vans or Light Good Vehicles (LGV) 3.5 tonnes or under

Flat bed
Tipper
Drop side
Box van
Caged vehicles

Images of accepted vehicles for option 2

All vehicles in option 2 need to be without commercial signage.

Please note: Households will be limited to 12 slots every 12 months (January - December) for vehicle types in option 2. We are able to monitor the number of slots used for your property over a 12 month period to ensure that your allocation is not exceeded.

Option 3 - Any vehicle with commercial signage with or without a trailer (up to 2.44 metres length regardless of the number of axles) used in a domestic capacity (for the property you live in).

Images of accepted vehicles for option 3

Please note: Households will be limited to 12 slots every 12 months (January - December) for vehicle types in option 3.

The limit for the number of slots for option 2 or 3 for household waste i.e. 12 slots per 12 months has been introduced to ensure that households have enough capacity to be able to deal with their waste requirements but limit opportunities for commercial waste to presented as household waste.

6. There are no booking restrictions for commercial / business users. You can book as many times as you need. However, you must hold the relevant waste carrier licence from Natural Resources Wales (opens in a new tab) to be able to transport your waste.

Please be aware our Waste and Recycling Centre site attendant may ask to see evidence of your waste carrier licence before you enter the site.
We have the right to refuse entry to any businesses without a valid waste carrier licence.

7. There are charges associated with the disposal of some materials for householders.

Commercial users will be charged for all waste except a range of recyclables.

Card payments must be made on site at the time of disposal
No cash or cheque payments are accepted.

For more information on charges and DIY waste allowances please visit: What charges apply?

8. The range of materials accepted at our Waste and Recycling Centres can be found in our A-Z guide – What can I take to the centres?

Please sort all your waste and recycling into the different material types before arriving at the site e.g. garden waste, rubble, wood, electrical items

9. Please be patient and follow the instructions on site. These instructions are in place to ensure the health and safety of everyone.

Anyone not following the site instructions or being abusive to staff will be asked to leave and further action will be taken if necessary.

Waste and Recycling Centre Plans

A plan of each Waste and Recycling Centre in Pembrokeshire has been produced to help households sort their waste and recycling in advance of their booked visit to site.

Frequently asked guestions

On this page:

Who can use the WRCs?

What is the difference between Household Waste and Commercial Waste

How do Pembrokeshire Households book a slot?

Why is there an annual limit on the number of option 2 and option 3 slots for households?

What happens if I use all my option 2 or 3 slots before the 12 months?

How do I book a slot for Business/ Commercial waste?

What happens if I turn up without a slot?

What if I have booked the wrong slot for my vehicle with/without a trailer?

What if there are no slots available for my usual site?

What vehicles are allowed on site?

What should I do if I wish to bring a short-term lease hired van to site?

What do I do when I arrive at the WRC?

What do I do whilst on site?

What should I do with my Bulky Household Items?

What is a waste carrier licence?

What charges are in place for Households using the WRC’s?

What charges are in place for Commercial/ business users at the WRC’s?

How do I change or cancel my booking?

1. Who can use the WRCs?

a. Pembrokeshire householders with pre booked slots

b. Pembrokeshire commercial/ business users with pre booked slots.

Please note: We ask that you do not arrive more than 10 minutes before your booked slot

2. What is the difference between Household waste and Commercial waste?

When making your booking for one of our Waste and Recycling Centres you will need to let us know if you are bringing household waste or commercial/business waste

Household Waste is any waste produced from a domestic property (the property you live in), this waste type also includes places of worship.
Commercial waste is defined as waste and recycling arising from any trade or business, industrial, construction, agriculture or commercial activities. This includes anyone who has received payment for carrying waste from any source (including households/ domestic) or who produces waste from their work.

Please note: If you have not booked the correct type of booking slot for your waste you will be turned away by the site attendant.

3. How do Pembrokeshire Households book a slot?

The booking system is live and slots can be booked online or via the contact centre for those without access to the internet (01437 764551)

For those without internet access, we are trialling an 'out of hours' telephone booking system to book slots for our waste and recycling centres from 9 December 2024.

Monday – Friday, 5pm – 7pm
Saturday and Sunday, 8am – noon

To book your slot for a waste and recycling centre, call 01437 764551.

Once you have selected household waste, users will then need to select how the household waste will be brought to site i.e. which type of vehicle.

Please note disposal charges may apply for some waste types please see FAQ 17 for more information.

Option 1 – Car or small van with or without a single axle box trailer up to 1.45 metres external bed length (not including the hitch) this includes:

Estate car
4x4 (four-wheel drive)
SUV (sport utility vehicle)
People carrier
Pick-up style vehicle
Car type van with rear side windows and a second row of seats
Disabled adapted vehicles.

All vehicles in option 1 need to be without commercial signage.

Images of accepted vehicles for option 1

Option 2 – Any option 1 type vehicle with a single axle trailer between 1.46m and 2.44 metres in external bed length (not including the hitch)

Option 2 also includes:

A double axle trailer up to 2.44 metres
Large / panelled vans or Light Good Vehicles (LGV) 3.5 tonnes or under

Flat bed
Tipper
Drop side
Box van
Caged vehicle

All vehicles in option 2 need to be without commercial signage.

Images of accepted vehicles for option 2

Option 3 – Any vehicle with commercial signage with or without a trailer (up to 2.44 metres length regardless of the number of axles) used in a domestic capacity (for the property you live in).

Images of accepted vehicles for option 3

Please note: Households will be limited to 12 slots every 12 months (January - December) for vehicle types in option 3.

Households will be required to provide name, address, vehicle registration and contact details and agree to a number of conditions during the booking process.

Option 1 slots will be 15 mins long and option 2 and 3 slots are 30 mins long per vehicle. Please sort all waste and recycling into the different material types before arriving at the site, so you can dispose of items in the correct containers and keep your visit to within the timescale allowed. Layout maps for each site are available on the website.

Vehicles should arrive no more than 15 minutes before their booked time slot (to avoid traffic queues on the highway).

4. Why is there an annual limit on the number of option 2 and option 3 slots for households?

The limit surrounding the number of slots for option 2 or 3 for household waste i.e. 12 slots per 12 months (January - December) has been introduced to ensure that domestic users have sufficient capacity to deal with normal household waste requirements but limit abuse by those seeking to pass off commercial waste as domestic. The users can use these 12 slots as they wish, i.e. once a month or use all within 3 months, but only 12 slots will be allowed within a calendar year. This limit is in line with many Local Authorities across Wales including Carmarthenshire and Swansea.

There is no annual limit on the use of the option 1 vehicles.

5. What happens if I use all my option 2 or 3 slots before the 12 months?

Pembrokeshire households can use these 12 slots as they wish, i.e. once a month or use all within 3 months, but only 12 slots will be allowed every 12 months (January - December). This limit is in line with many Local Authorities across Wales including Carmarthenshire and Swansea. You will not be able to visit more than 12 time a year for these type of slots and this is checked by household address.

However there is no limit on the number of slots for option 1 vehicle’s e.g. car, small van, 4x4, SUV, people carrier etc. Commercial usage is also not included in this restriction however there is an increased range of charges associated with commercial usage.

6. How do I book a slot for Business/ Commercial waste?

Slots can be booked online or via the contact centre for those without access to the internet (01437 764551)

For those without internet access, we are trialling an 'out of hours' telephone booking system to book slots for our waste and recycling centres from 9 December 2024.

Monday – Friday, 5pm – 7pm
Saturday and Sunday, 8am – noon

To book your slot for a waste and recycling centre, call 01437 764551

Slots are released on a two-week rolling basis, and slots can be booked up to 6am the same day, where slots are available.

Pembrokeshire businesses are required to select the WRC they wish to visit, date and time for the slot.

There are no booking restrictions for commercial / business users. You can book as many times as you need. However, you must hold the relevant waste carrier licence from Natural Resources Wales (opens in a new tab) to be able to transport your waste.

Please be aware a WRC operative can and may ask to see evidence of this on site. We have the right to refuse entry to any business not providing proof of a current Waste Carriers Licence. For more information on Waste Carriers Licences is available through Natural Resources Wales.
We have the right to refuse entry to any businesses without a valid waste carrier licence.

Each slot will be no longer than 30 minute per vehicle. Please sort all waste and recycling into the different material types before arriving at the site, layout maps are available on the website for each site, so you can dispose of items in the correct containers and keep your visit to within the 30 minutes allowed.

Vehicles should arrive no more than 15 minutes before their booked time slot (to avoid traffic queues on the highway).

7. What happens if I turn up without a slot?

Only households and businesses who have a pre booked slot will be permitted on to site. Anyone who hasn’t booked a slot will be turned away.

8. What if I have booked the wrong slot for my vehicle with/without a trailer?

Users need to ensure they have booked the correct slot or they will not be permitted to enter the site, i.e. a householder with a car and trailer larger than 1.45m bed length will need to book option 2 if the car has no commercial signage or option 3 if the vehicle has commercial signage.

9. What if there are no slots available for my usual site?

Households and businesses will be able to select which site they wish to visit therefore if your closest site is fully booked look to see if your second closest has a slot available and so on.

Please store your waste safely until you are able to visit the Waste and Recycling Centres.
Every household and business in Pembrokeshire has a legal responsibility to dispose of its rubbish in the appropriate manner.

You must not dispose of household or commercial waste in a way that will cause pollution or harm people’s health. This includes burning it - burning household or commercial waste is an offence and liable to prosecution.

Fly-tipping is a crime. Leaving items on the street or in parks, woodlands and fields is fly-tipping. This is a crime and could mean a fixed penalties of £350. If you have your rubbish removed by a third party and it ends up being fly-tipped, you could be held responsible and fined.

Remember if decide to have your waste removed by a commercial waste operator:

Always ask to see an up-to-date and valid upper tier waste carrier’s certificate and do not use waste contractors who won't show you an original certificate.
Keep a record of the waste carrier's details in case they fly-tip your waste and it is traced back to you e.g. a copy of their waste carrier’s certificate, a receipt which includes the business details of the registered operator, the make, model, colour and registration number of the vehicle taking your waste away.

10. What vehicles are allowed on site?

A range of vehicles and vehicle with trailers are now allowed on sites, customers select which vehicle type they are bring to site when they book. A vehicle guide for household waste users and commercial users are available via the links below.

11. What should I do if I wish to bring a short-term lease hired van to site?

If you would like to use the WRC with a short-term hired van you will be allowed to dispose of household waste only.

Provision of a rental agreement and proof of residency will be required on site. The hire agreement must be for 3 days or less.

When making an online booking please type "hired" in the vehicle registration field.

12. What do I do when I arrive at the WRC?

Please sort all your waste and recycling into the different material types before arriving at the site and pack your vehicle correctly, so you can access these items in the correct order. Maps of the WRCs container order are available online to help keep your visit short and within the allocated timeslot.

Vehicles should arrive no more than 15 minutes before their booked time slot, this is to avoid traffic queues on the highway.

Please display your ID your ID showing your address to match the booking (such as a valid driving licence with correct address/utility bill/council tax bill) in the windscreen for staff to view and verify the booking. For commercial/ business users this will need to relate to the business the slot is booked for. Once your booking has been verified you will be directed to proceed. Please be patient during this time and follow the signage and directions from our staff on site.

13. What do I do whilst on site?

Traffic and pedestrian management procedures are in place and users are asked to follow all instructions

Each slot will be no longer than the pre-booked 15 or 30 minute slot per vehicle. Please sort all waste and recycling into the different material types before arriving at the site, so you can dispose of items in the correct containers and keep your visit to the time limit allowed.

Please be patient and follow instructions on site. For the benefit and welfare of everyone, any users not following instructions or being abusive to staff will be instructed to leave the site and potentially banned from future use of the WRCs.

14. What should I do with my Bulky Household Items?

If you have unwanted large household furniture or appliances such as beds, fridges and sofas and are unable to transport them to a WRC, then you can arrange for a bulky household waste collection.

The collection of bulky household items is undertaken on our behalf by Frame, a local charitable organisation.

Requests for this service can be made by completing a Bulky Household Waste Collection Form via 'My Account' your online Council account.

The charge for a collection of household items is £25 for 5 items or less. Please note a 3-piece suite would be classed as 3 items, and a table and 4 chairs would be classed as 5 items. We are currently unable to collect any heavy items, which would require for than 2 people to move i.e. pianos etc.

When requesting this service, please state the items to be collected, as only specified items will be removed. Once we have received your request it will be sent to Frame who will contract the household to arrange the collection, the items will only be collected from outside the property and please do not place these items out for collection until instructed to by FRAME.

15. What is a waste carrier licence?

If you normally and regularly transport waste as part of your own business, you will need to be registered as a waste carrier. Normally and regularly means that it’s part of your usual business, even if you do it infrequently.

A waste carrier is any person who normally and regularly collects, carries or transports waste in the course of their business or with a view to profit. This includes those who receive payment for carrying waste from any source (including domestic) and those that produce and transport their own waste e.g. builders and gardeners.

Registration is a legal requirement and you are committing an offence if you do not register when required.

Commercial/ business users of the WRC’s are reminded they are required to hold the relevant waste carrier licence from Natural Resources Wales in order to transport waste. Please be aware a WRC operative can and may ask to see evidence of this on site. We have the right to refuse entry to any business not providing proof of a current Waste Carriers Licence. For more information on Waste Carrier Licences is available through Natural Resources Wales

16. What charges are in place for Households using the WRC’s?

There are charges associated with the disposal of some materials for householders

Commercial users will be charged for all waste except a range of recyclables.

Card payments must be made on site at the time of disposal
No cash or cheque payments are accepted

For more information on charges and DIY waste allowances please visit: What charges apply?

17. What charges are in place for Commercial/ business users at the WRC’s?

Commercial/ business users will be charged for all waste disposed of at a WRC except a range of recyclables. Card payment facilities are now available at all sites and no cash or cheque payments will be accepted and payments must be made at the time of disposal. For more information on the charges please visit: What can I take to the Centres?

18. How do I change or cancel my booking?

If a household or business wishes to change or cancel a booking this can be done via the link in your confirmation email, by emailing wasteandrecycling@pembrokeshire.gov.uk or by phoning the Contact Centre on 01437 764551.

Waste and Recycling Centres