Clinics offering fertility treatment must abide by consumer law
This guidance is for England, Scotland and Wales
The Competition and Markets Authority (CMA) raised concerns in 2020 about some fertility clinics' practices, such as providing unclear price information and advertising misleading success rates. It also identified a general lack of awareness that consumer law applies in the sector.
Competition and Markets Authority guidance
The CMA - working closely with the sector regulator, the Human Fertilisation and Embryology Authority (HFEA) - has now publishedGuidance for Fertility Clinics on Consumer Law: Helping Fertility Clinics Comply With Their Consumer Law Obligations. It sets out the CMA's views on how consumer law applies to clinics in the fertility sector.
Letter to the sector
On 10 June 2021, the CMA, the HFEA and the Advertising Standards Authority (ASA) sent a joint letter to clinics, explaining the need for the guidance and alerting clinics to the ASA's enforcement notice.
For more information on the work of trading standards services - and the possible consequences of not abiding by the law - please see 'Trading standards: powers, enforcement and penalties'.
This information is intended for guidance; only the courts can give an authoritative interpretation of the law.
The guide's 'Key legislation' links may only show the original version of the legislation, although some amending legislation is linked to separately where it is directly related to the content of a guide. Information on amendments to legislation can be found on each link's 'More Resources' tab.
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