The Childcare Offer Wales


First, check whether your question is answered in the guidance for parents

If you need more help contact us:


Childcare Offer for Wales helpline

Telephone: 03000 628 628

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.

The helpline is open:

  • Monday to Thursday 9am to 5pm
  • Friday 9am to 4:30pm
ID: 7240, revised 14/02/2023