Taxi Licensing

How do I become a taxi/private hire driver?

Initially, applicants need to apply on the appropriate application form which can be downloaded from this page, obtained by post from the Council (telephone  01437 764551) or by calling in at the Council offices. The licence is issued under an Act of Parliament called the Local Government (Miscellaneous Provisions) Act 1976 and is valid for three years. To get a driver's licence the Council have to determine whether or not you are a "fit and proper person" under the terms of the Act. This involves a series of tests and checks being carried out with various organisations so that the Council can determine your application fairly and consistently. Should there be issues arising from these checks, the application is referred to the Licensing Committee to consider. The checks and tests that we carry out are as follows:

Knowledge Test

As part of the application process Pembrokeshire County Council has introduced a Local Knowledge Test. 

All applicants will be expected to pass the Local Knowledge Test as part of the application procedure prior to being issued with a Hackney Carriage/Private Hire Vehicle Drivers Badge. 

A fee of £49.00 is payable prior to the day of the test. Only applicants who have paid the fee in full, may sit the exam. 

If you wish to book a place please contact the Licensing Team on 01437 764551 or email via

Immigration Act 2016

With effect from 1 December 2016, the Immigration Act 2016 prevents people without lawful immigration status and the right to work in the UK (referred to as Right to Licence) from holding a hackney carriage or private hire driver licence or a private hire operator licence.

The Licensing Team are required, by law, to carry out face to face checks with ALL licence applicants to ensure that licences are not issued to any person who does not have the correct ‘right to work' documentation.

The new legislation relates to private hire/ hackney carriage vehicle drivers and private hire operators.

All applicants, new or renewal will need to make an appointment with a Licensing Officer to bring along original documents as required by the Home Office.

All documents provided will be photocopied and a copy retained by the Licensing Department.

Where there are no restrictions on the right to work in the UK, ‘Right to Licence' checks on subsequent renewal applications will not need to be repeated.

A full list of acceptable documents for a ‘Right to Licence' check is available on-line at Right to work checklist (opens new window) 

UK Citizen - Acceptable Documents

  • UK passport (this can also be an expired UK passport) or
  • A full UK birth or adoption certificate and an official document showing your NI number issued by a Government agency or previous employer.

EEA* and Swiss Nationals - Acceptable Documents

  • Current EAA or Swiss Passport Or
  • Current EEA or Swiss national ID card

For family members of a UK, EEA or Swiss citizen please see the list of acceptable documents.

* For list of EEA countries see Countries in the EU and EEA (opens new window)  

Non UK, EEA or Swiss Nationals - Acceptable Documents

If you need to provide us with your birth or adoption certificate, and you have lost the original, you must apply for a copy. You can order this through the General Register Office by ringing them on 0300 123 1837 or go to their website Order a copy of a birth death or marriage certificate (opens new window). The cost is £9.25, or you can pay £23.40 for a next day priority service. Alternatively, you can apply to the local register office where your birth was registered.

If there are restrictions on the length of time you may work in the UK, your licence will not be issued for any longer than this period. In such circumstances, the check will be repeated each time you apply to renew or extend your licence. If, during this period, you are disqualified from holding a licence because you have not complied with the UK's immigration laws, your licence will lapse and you must return it to the Council, failure to do so is a criminal offence.


For renewals, please make sure you contact us in plenty of time before your current licence expires.

Disclosure and Barring Service (DBS) 

All hackney carriage/private hire driver applicants MUST apply for an enhanced Disclosure and Barring Service (DBS) check. The application form is available from the Licensing team Council (telephone 01437 764551). All applicants will need to make an appointment to go through the completed DBS form with a Licensing Inspector (Tuesday/ Thursday mornings).

Further details of the DBS are available on their website at Disclosure and Barring Service (opens new window)  . The DBS also offer an update service where by applicants for an annual fee, can maintain their DBS record indefinitly. Further information can be found on the above link.

The check involves a search of your individual criminal record to establish whether or not you are safe person to drive members of the public, some of which may be vulnerable, elderly, or infirm. The DBS is a central organisation that deals with all checks of criminal records for the Council.

Guidance on suitability of applicant - Convictions Policy

Medical Examination

All applicants will be required to undergo a medical examination, known as a Group II medical, which must be carried out by your own doctor. This requirement is in accordance with government guidelines and brings taxi/private hire drivers in line with HGV and PSV drivers. Certain medical conditions may mean that you are not capable of driving professionally and it is important that the Council know about such problems to ensure the safety of the public. Drivers under 65 must undergo a medial every 3 years; drivers over 65 annually.


It is necessary to provide the Council with business reference. A reference should be provided on the appropriate form. Any reference may be required to be verified.

How much does it cost for licences?

Taxi licence fees are reviewed annually and the current fees are listed on the fees page Taxi Licensing Fees

What happens once all the checks have been carried out?

Once the checks have been carried out the Licensing Team will determine your application. If you are successful then a drivers badge will be issued to you and your licence sent through the post. If there are any concerns relating to your fitness to become a taxi/private hire driver then your case will be heard before the Licensing Sub Committee. You will also be informed that if you do not agree with the decision of the committee then you may appeal to the Magistrates Court within twenty-one days.

How long does the process to become a taxi/private hire driver take?

The Licensing Team will deal with your completed application as quickly as it can, normally within 28 working days.

What additional documents need to accompany my drivers application form?

Apart from completing your application form in full you will also need to supply the following:

  • Current photocard driving licence and the unique case sensitive check code issued to you on the DVLA website 
  • Reference
  • 2 current passport sized photographs
  • Fully completed and signed Disclosure and Barring Service form (see guidance sheet attached to the application form). A meeting is required with a Licensing Inspector to go through your DBS prior to submitting your application. Applications are not usually submitted until the DBS check has been completed.
  • Group 2 Medical form completed by your own GP
  • The appropriate fee Taxi Licensing Fees
  • Application form
ID: 2067, revised 24/04/2019