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Social Services and Wellbeing Act

Social Services and Wellbeing Act (Wales) 2014

Will this affect my care and support?

The Social Services and Well-being (Wales) Act is a new law that will give you more of a say in the care and support you receive.

To help you keep as well as possible, you will make decisions about your care in partnership with professionals. You will have easy access to information and advice about what is available in your area.

Carers and the person they care for will have an equal right to be assessed for support and more people will be entitled to Direct Payments.

A new assessment process for care and support will be based on what matters to you as an individual. It will consider your personal strengths and the support available to you from your family, friends and others in the community.

The assessment will be simpler and can be carried out by one person on behalf of a range of organisations.

There will be more services to prevent problems getting worse, so the right help is available when you need it.

Stronger powers to keep people safe from abuse or neglect will also be introduced.

The Social Services and Well-being (Wales) Act will be introduced in April 2016. You will take part in the new process at your next assessment date.

Frequently asked questions

This short film introduces the act in an easy to view format

This document will help children and young people to understand the content of the Act and also provides a good overview

This Easy Read document is also for Children and Young People:

Please click here for guidance on social enterprises:

Please click here for a useful third-sector leaflet and video:

Measuring wellbeing

For more information please contact

Rosie Thomas

Pembrokeshire County Council
County Hall
SA61 1TP

Tel: 01437 764551 x 6222


ID: 2256, revised 08/10/2020