School Transport

School Transport Entitlement Process

Stage 1: Request For Transport From Parent To Integrated Transport Unit (ITU)

To quality for free transport the child must:

  • Be a resident of Pembrokeshire
  • Be of compulsory school age (5-16)
  • Be attending their catchment school (designated by the County Council to serve the pupil’s home address) or near- est suitable school (as determined by the County Council)
  • Live at least 2 miles from the school if they’re in primary school
  • Live at least 3 miles from the school if they’re in secondary school
  • Cannot walk safely to school on the nearest available route or alterative route (which is over statutory walking distance)

 

Yes: Entitled to transport

Where transport arrangements are the responsibility of the County Council, in all cases the County Council will decide the most appropriate type of transport to be provided or whether to provide a mile- age allowance. Each case will be considered on its own merit.

No: Not entitled to transport

The County Council will not provide transport or make any contribution towards transport costs for pupils admitted as a result of a parental expression of preference for a school which is not the nearest or catchment school. In these circumstances parents are responsible for making their own transport arrangements and for all transport costs. Parents are advised to consider the transport implications before making an expression of preference for a school place.

 

Stage 2: Appeal From Parent To Education Inclusion Panel

In the case of a dispute relating to the implementation and interpretation of the home to school transport policy, an appeal can be made.

An appeal must be submitted no later than 14 days following the date of notification of the outcome of the application for transport and must include all relevant supporting evidence.  The appeal will be considered by the Education Inclusion Panel and a decision will be communicated to parents within 30 days of receipt of the school transport appeal form.    

Are there any exceptional circumstances?

Exceptional circumstances will be considered on a case by case basis and could include the following:

Does the pupil or parent have any medical, psychological or Additional Learning Needs?

To be considered under this criterion, parents must provide independent supporting evidence at the time of application, which sets out why school transport is necessary for the pupil and the difficulties that would be caused if school transport is not provided.

a)  Supporting evidence must be based of the professional’s own knowledge of the pupil’s condition and circumstances and will be accepted from any of the following registered health professionals: Specialist consultant, Community paediatrician, Clinical psychologist, Psychiatrist, Occupational Therapist, Social Work professional

b) Additional Learning Needs must be confirmed by the Local Authority’s Inclusion Service

c) For incidents of extreme and persistent bullying, evidence detailing the steps taken to resolve the bullying through existing anti-bullying procedures within the school, together with a report from an Education Welfare Officer or the Local Authority’s Inclusion Service or a statement from the school to corroborate the bullying.  

Has the family been forced to relocate at short notice for reasons beyond their control?

To be considered under this criterion supporting evidence must be provided from at least one of the following agencies: Police Service, Housing Association, Social Services, Education Welfare Officer.

Is the pupil aged 16+ and resides over 3 miles from the nearest school or college where a suitable programme of study is available?

To be considered under this criterion, parents must provide evidence that the learner is studying full time and is under 19 years of age on 1st September of the academic year in which the course is taken.

 

Yes: Entitled to transport

Entitlement is reviewed at the end of the academic year for any changes in circumstances.

No: Not entitled to transport

 

ID: 9377, revised 18/12/2025
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