Safer Pembrokeshire

Substance Misuse

Reducing the harmful effects of substance misuseis vital; the effects are far reaching and impact on children, young people, adults, families and entire communities. Although drug offences account for only 9.4% of recorded crime across Pembrokeshire, we know that drug users commit a large proportion of acquisitive crime (theft) in order to meet their drug needs. The harm caused by alcohol misuse is widespread; violent crime across the County continues to be linked to the night time economy with alcohol being a significant factor.

Safer Pembrokeshire is responsible for addressing substance misuse at a local level.  Each of the responsible authorities forming the Community Safety Partnership is committed to addressing the root causes of substance misuse, protecting our communities and giving support to those who most need it.  We endeavour to address the needs of our population across the whole spectrum, from preventing harm through to addressing the most complex needs both in young persons and adult services.

An increasing amount of investment to tackle the misuse of drugs and alcohol has been made locally through a wide range of services, including: 

•     Education and prevention projects for young persons and adults

•     Community based interventions for both drugs and alcohol misuse

•     Access to residential or inpatient treatment

•     Integrated Young Persons Substance Misuse Treatment Service

•     Assistance for individuals who have addressed their substance misuse to reintegrate into communities, education and employment

•     Tackling availability and protecting individuals and communities

•     One to One and Group Counseling sessions for Persons with Substance Misuse and Mild to Moderate Mental Health Issues

There is much exciting and innovative work being undertaken locally in order to work towards a Safer Pembrokeshire.  Future substance misuse priorities include:  

•     Intensive support service for young people and families where substance misuse is an identified and problematic issue

•     Specialist Midwifery Support for Vulnerable Families (Substance Misuse and Domestic Abuse)

•     Support for families and carers of substance misusers

•     Peer Mentoring Scheme which will increase the level of support available to substance misusers and support them towards economic independence through volunteer mentoring managed locally               

DAN 24-7 is a free and bilingual telephone drugs helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol. It is available anytime of the day or night on:  

0800 6335588 or


The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.

For further information please visit; Your health - substance misuse

ID: 2872, revised 08/12/2017

Domestic Abuse

Domestic abuse can happen to anyone.  Current statistics suggest as many as 1 in 4 women and 1 in 6 men will be affected by domestic abuse at some point in their lives.

The cross-government definition of domestic violence and abuse is: "Any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can encompass, but is not limited to the following types of abuse:

•        psychological

•        physical

•        sexual

•        financial

•        emotional

This includes issues of concern to black and minority ethnic (BME) communities such as 'honour based violence', female genital mutilation (FGM) and forced marriage. 

An adult is defined as any person aged 18 years or over.  Family members are defined as mother, father, son, daughter, brother, sister, and grandparents, whether directly related, in laws or stepfamily.

Domestic abuse occurs across society, regardless of age, gender, race, sexuality, wealth, and geography.  Often, domestic abuse involves a pattern of abusive and controlling behaviour, which tends to get worse over time.

If you think this may be happening to you and you would like to talk to someone about it in confidence please call: 0808 8010 800 or for further information please visit; Welsh Women’s Aid

If you are in immediate danger always call 999.

Safer Pembrokeshire

Pembrokeshire Domestic Abuse Forum is a multi-agency group responsible for sharing information and good practise around domestic abuse services.  The forum works to the following Terms of Reference:

  • To build a strong and dedicated multi-agency group focused on working with all issues around domestic abuse.
  • To increase knowledge and understanding of domestic abuse issues, and promote the work of the forum within the partnership as well as other organisations and to the general public.
  • To share information and resources around the domestic abuse agenda.
  • To identify and disseminate good practice, procedures and training at national, regional and local level.
  • To support and inform the work of the Domestic Abuse delivery group in the development of the Domestic Abuse business plan.
  • To support the work of the various sub-groups and tasking groups attached to the forum.
  • To identify potential funding opportunities
  • To have regular presentations on a variety of topics to help inform the work of the forum.

The Domestic Abuse Delivery Group oversees the two year Domestic Abuse business plan.

Two other groups meet regularly to focus on issues arising from the Specialist Domestic Violence Court (a specialist court service convened to support victims to prosecute the offenders) and to focus on services for Children and Young People.


There are a number of programmes to help young people understand about healthy and unhealthy relationships as well as recognising domestic abuse.  The spectrum pack is currently being offered by Hafan Cymru in a number of secondary schools across Pembrokeshire and the Safety, Trust and Respect programme is run by Welsh Women's Aid.

Crucial crew is offered to all Year 6 children (10-11 year olds) and bullying at home is one of the sessions offered.

Pembrokeshire currently has a part time Independent Domestic Abuse Advisor who is able to support high risk victims.  There is also a refuge for women and their children who need to get to a place of safety. Please call Hafan Cymru on 01438 768671 for further details.

One Stop Shop

The Centre for Domestic Abuse Resource (CEDAR) offers a central point of contact for anyone concerned about domestic abuse whether as a victim, friend, relative or child.  We also work in partnership with a range of existing groups and schemes run by other professional agencies in order for our clients to attend a familiar and comfortable environment.  The service, which includes advice, counselling and training, is accessible to men, women and children who are seeking support around domestic abuse issues.

Welsh Women's Aid

Hafan Cymru

Victim Support

Kooth - online advice and counselling service for young people

ID: 2873, revised 08/12/2017

Integrated Offender Management

Pembrokeshire Cleddau Project

The Pembrokeshire Cleddau Project is an Integrated Offender Management (IOM) project which is a partnership involving Police, National Probation Service, Wales Community Rehabilitation Company, Youth Offending and Prevention Team, the Local Authority and many other agencies that offer clients support and encouragement to stay out of trouble.  This partnership approach is reliant upon the participation of external agencies and the sharing of information between all those involved.

How the scheme works

A multi-agency group will case manage the individual, assess their needs and address the issues that make them offend.  An action plan will be developed to help solve these issues, which may include;

·         Substance Misuse

·         Accommodation

·         Work and Training

·         Basic and Life Skills

·         Problem Solving Skills

Individuals on the scheme will be subject to police monitoring based on the individual's criminal activity, with the intention of reducing the rate of reoffending.


To reduce the number of offences committed in Pembrokeshire by targeting IOMs and thereby helping to protect the public by limiting the harm to victims within the community.

To develop in the IOMs a sense of personal responsibility by encouraging them to improve their life skills and increase their levels of victim empathy.


1.    Identify IOM offenders within the area and inform them of their status

2.    Improve compliance by encouraging engagement with the scheme

3.    Provide a multi-agency support network in order to bring about changes in their lifestyle and behaviour

4.    Exchange information and intelligence with partner organisations to reduce the potential rate and seriousness of reoffending

5.    Ensure a swift response to any relapse, be that reoffending or non-compliance

Human Rights compliance

The principle of the scheme has been developed to adhere to the principles of legality, necessity, relevance and proportionality, particularly in regards to;

Article 6 - The right to a fair trial

Article 5 - The right to liberty

Article 8 - Respect for private and family life

ID: 2874, revised 08/12/2017

Preventing Violent Extremism

In 2006, the Government published CONTEST, the United Kingdom's long term strategy for countering terrorism.  This strategy is organised around four key work streams;

·         Pursue - to stop terrorist attacks

·         Prevent - to stop people becoming terrorists or supporting terrorism

·         Protect - to strengthen our protection against a terrorist attack

·         Prepare - to mitigate the impact of a terrorist attack

Although such occurrences are rare, partner agencies in Pembrokeshire are focused on ensuring that the CONTEST functions become part of everyday business.  The identification of individuals who may be vulnerable to exploitation from extremist groups is as important as identifying those vulnerable to violence or those with health-related issues.  For this reason, regular training sessions are held for groups such as school staff and governors and key professionals working with vulnerable individuals within the County to raise awareness of the Prevent strand of the CONTEST agenda. 

Prevent will also be a core training activity for Pembrokeshire County Council staff from 2015.  In addition, an ongoing schedule of multi-agency emergency planning exercises in partnership with our main industrial providers is followed to ensure that plans are in place to provide the most effective response to any incidents that do occur.

ID: 2875, revised 08/12/2017

Street Pastors

2009 saw the launch of a new initiative, Street Pastors, in Haverfordwest  

This is a project that was pioneered in London in 2003 and has seen some remarkable results, including a significant drop in crime in many areas.

The project is set up by the Ascension Trust and run by local coordinators with support from a number of local agencies. The Pastors are volunteers trained to care for others, especially young people, who find themselves in need of help or assistance in the town centre late at night. This can include something as simple as providing a bottle of water, a warm blanket or a safe taxi ride home.

There are currently 26 Street Pastors in Haverfordwest who are available on Saturday nights between the hours of 9pm and 3am.  As of October 2014 there are also 20 Street Pastors in Pembroke available on either Friday or Saturday nights. Street Pastors receive training on topics such as drug and alcohol awareness and conflict resolution. Funding to deliver this training has been provided from a number of local sources, including Safer Pembrokeshire and various local churches.  Street Pastors wear a distinctive uniform with reflective wording to ensure they are clearly identifiable.

Further information on the initiative can be found at

Contact Details 

Haverfordwest Street Pastors

Sam Scadden

07929 402216

Pembroke Street Pastors

Lyn Edwards

01646 683613

ID: 2876, revised 08/12/2017

Domestic Homicide Reviews

Domestic Homicide Reviews (DHRs) came into effect on 13 April 2011 and were established on a statutory basis under Section 9 of the Domestic Violence, Crime and Victims Act (2004).  Community Safety Partnerships are responsible for establishing DHRs where the death of a person aged 16 or over has, or appears to have, resulted from violence, abuse or neglect by a relative, a member of the same household or someone with whom they were in an intimate personal relationship with.

The purpose of a DHR is to;

a)      establish what lessons are to be learned from the domestic homicide regarding the way in which local professionals and organisations work individually and together to safeguard victims;

b)      identify clearly what those lessons are both within and between agencies, how and within what timescales they will be acted on, and what is expected to change as a result;

c)      apply these lessons to service responses, including changes to inform national and local policies and procedures as appropriate;

d)      prevent domestic violence and homicide and improve service responses for all domestic violence and abuse victims and their children by developing a co-ordinated multi-agency approach to ensure that domestic abuse is identified and responded to effectively at the earliest opportunity

The purpose of a DHR is not to examine why someone died or who is to blame and is not part of any disciplinary process.  They do not replace, but are in addition to, an inquest and any other form of enquiry into a homicide.

Once a DHR has been completed and approval received from the Home Office quality assurance panel, the overview report and executive summary will be anonymised and made publicly available.


ID: 2880, revised 08/12/2017

Safer Pembrokeshire Team

Community Safety is a daily part of the jobs of many staff within the agencies involved in Safer Pembrokeshire. However, there is also a dedicated team whose sole focus is to work towards keeping Pembrokeshire safe.

This team is:

Sinead Henehan - Community Safety, Poverty and Regeneration Manager

Ian Whiteford - Community Safety Police Constable

The Safer Pembrokeshire Team can be contacted on 01437 775540 or you can also get messages to us through your local Neighbourhood Policing Teams

ID: 2877, revised 08/12/2017

Safer Pembrokeshire

What are we?

Safer Pembrokeshire is the Community Safety Partnership for Pembrokeshire. Community Safety Partnerships were established across Wales and England as statutory bodies, following the publication of the Crime and Disorder Act 1998. Their aim is to work together to reduce crime and disorder, fear of crime, anti-social behaviour and substance misuse in the local area.

Each Community Safety Partnership has specific crime reduction agreements with the Home Office and works to improve community safety within their local County. Safer Pembrokeshire must regularly review the levels and patterns of crime and disorder, and formulate plans to address the key issues. It also gathers public opinion regarding fear of crime within communities, and reassurance provided by agencies.

Safer Pembrokeshire is funded via a number of grants from the Home Office and the Welsh Assembly Government. These are focused on themes such as Safer Communities, Crime Reduction and Anti-social Behaviour, Domestic Abuse and Substance Misuse. Safer Pembrokeshire also relies on contributions, both monetary and in kind, from partner agencies.

Who are we?

The authorities responsible for delivering the Crime and Disorder Act are the local County Council, Police Force and Authority, Local Health Board and Fire and Rescue Service. Other authorities who have a duty to comply with this include the Wales Community Rehabilitation Company, National Probation Service, the Youth Offending and Prevention Service and the Pembrokeshire Coast National Park Authority.

These authorities have a duty to consider crime and disorder in all of their daily functions, and to do all that they reasonably can to prevent crime and disorder in their local area. This includes a duty to work towards reducing and preventing anti-social behaviour and substance misuse in the County. Safer Pembrokeshire also has additional member agencies including Hywel Dda University Health Board, the Local Criminal Justice Board and Pembrokeshire Association of Voluntary Services (PAVS).

What are our priorities?

Safer Pembrokeshire undertakes regular assessments of crime data, along with consultation with members of the local community, in order to identify issues that are of concern to residents of Pembrokeshire.

Our priorities are;

·         Providing an effective and coordinated response to antisocial behaviour, focusing on prevention and early intervention

·         Reducing the harm caused by substance misuse

·         Protecting every individual's right to be safe 

·         Reducing the impact of reoffending within our communities

·         Preventing violent extremism

What do we provide?

Much of the work within Safer Pembrokeshire is around ensuring that agencies are communicating and working together and have the right policies and plans in place to address local priorities. However, there are a number of front line services provided by Safer Pembrokeshire, including:

·         Services for those misusing substances or those who care for them

·         Schemes to identify and work with prolific offenders

·         Services for victims and perpetrators of domestic abuse

·         Assistance for those suffering from anti-social behaviour

·         Information and equipment to keep yourself and your property safe

·         Safety and security checks/schemes at pubs and clubs

·         Diversionary activities for young people

How do you contact us?

The Safer Pembrokeshire team can be contacted on 01437 775540. You can also get messages to us through your local Neighbourhood Policing Teams.


ID: 2867, revised 08/12/2017
ID: 2868, revised 04/01/2018

Anti Social Behaviour

Anti-social behaviour(ASB) is currently a high profile issue.  The majority of incidents reported in Pembrokeshire are rowdy and nuisance behaviour, often from neighbours. This behaviour can have a significant impact on the quality of life and cohesiveness of our communities.  We work hard to tackle ASB on a multi agency basis, providing an effective and coordinated response based on prevention and early intervention. The general perception of young people in particular can be very negative. Education and prevention work helps to address these perceptions.

Pembrokeshire County Council and Dyfed Powys Police are leading organisations in Safer Pembrokeshire.  The Partnership is made up of varying organisations to bring together expertise to help not only those affected by anti-social behaviour, but often those causing the problem as well.

Through taking a joint approach across the County we are able to share information across agencies under Section 115 of the Crime and Disorder Act 1998 and the Data Protection Act 1998 which allows us to record, detect and prevent incidents of anti-social behaviour. 

What is Anti-Social Behaviour?

Anti-Social Behaviour is any behaviour that causes any person harassment, alarm or distress.  It is not easily possible to create a list of those things that could be termed ASB, however a rough guide would be to consider if the behaviour causing the harassment, alarm or distress is normal.

What should you do if you feel that you are suffering from the effects of anti-social behaviour?

Always remember you do not have to put up with it.

•   You can talk to the person or people responsible.  This may solve the problem, but only do this if you feel it is safe to do so.   

•   You can get outside help, depending on what the problem is, you can call the Council the Police or both.

•   Keep a log of all acts of anti-social behaviour.  This will help build up a detailed picture of the problem you are experiencing. 

Who to contact if you are a victim of or witness to anti-social behaviour


If you are experiencing anti-social behaviour which involves someone being violent, threatening you with violence, damaging or threatening to damageyour property, or being racially abusive, always contact the police on 101. 

In an emergency always dial 999 

County Council

For noise nuisance, abandoned vehicles, dangerous dogs, dog fouling and fly/illegal tipping, please contact 01437 764551.

Responding to Anti-Social Behaviour  

Depending on the kind of anti-social behaviour being reported, and to who, the matter may be quickly resolved or it may need further investigation to effectively address the situation. The case may be referred to the Dyfed Powys Anti-Social Behaviour Service (provided by Gwalia) who will work with partner agencies on a joint response to the problem. 

There are many ways to address anti-social behaviour. Often people who are causing it need to be informed that they are being anti-social: this can happen by written warnings or meeting with them. If the problem continues they may be asked to sign an Acceptable Behaviour Contract (ABC) or a Parenting Contract and in extreme cases application may be made for more formal orders. Other cases may lead to an eviction from their house or an arrest for harassment.

For further information on local authority housing issues please see Noise and Neighbour Nuisance

For further information regarding control of dogs please see Dog Control Service

Community Trigger

The way we tackle ASB has changed. Anti-social behaviour powers were reformed in October 2014 meaning changes to the way we tackle ASB and the powers available. The new powers ensure that the victim is at the heart of the response to anti-social behaviour and that professionals have the flexibility needed to deal with the many different situations that ASB presents. As well as new powers, the reform includes the introduction of a new measure called ‘The Community Trigger.'

What is the Community Trigger?
The Community Trigger gives victims the ability to hold statutory agencies to account for the way they have tackled ASB.

When can you use the Community Trigger?
The Community Trigger can only be used when the threshold has been met. The threshold in Pembrokeshire, Carmarthenshire, Ceredigion and Powys is:

•   If an individual has reported anti-social behaviour to the council, police and/or a registered social landlord three times about separate incidents in the last six months; or

•   If five individuals in the local community have reported similar incidents of anti-social behaviour separately to the council, police/registered social landlord in the last six months, and they consider no action has been taken; or

•   If an individual has reported one incident or a crime motivated by hate* in the last three months to the council/police or registered social landlord and no action has been taken.

*Hate crime is defined as any criminal offence committed against a person or property that is motivated by hostility towards someone based on their actual or perceived disability, race, religion, gender identity or sexual orientation, which is a factor in determining who is victimised. A victim does not have to be a member of a group and in fact, anyone could be a victim of hate crime.

Who can use the community trigger?
The Community Trigger can be used by any person on behalf of a victim, for example a family member, friend, carer, councillor, Welsh Assembly Member, Member of Parliament or other professional person as well as the victim. This is intended to ensure that all victims are able to use the Community Trigger. However, the victim's consent should be sought by the person using the Community Trigger on their behalf. The Community Trigger can be used by a person of any age.

How can you access the community trigger?

To request a Community Trigger call Dyfed Powys Police on 101 for an application form. 

How will cases be reviewed?
When a request to use the Community Trigger is received, agencies will decide whether the threshold has been met and communicate this to the victim.If the threshold is met, a case review will be undertaken by partner agencies that will share information related to the case, review what action has previously been taken and decide whether additional actions are possible.

Notification of whether an application has been successful or not will be received within 20 working days, where further actions are necessary an action plan will be discussed including timescales.

Can you appeal?

If an individual is not happy with the decision, they will have 28 days to make an appeal.

ID: 2869, revised 08/12/2017