Safeguarding Adults and Children

Who might carry out abuse?

People who need care and support need to trust and depend upon a wide range of people who offer them help in many forms, but unfortunately we know that abuse can happen anywhere and can be carried out by anyone such as:

  • family, friends neighbours
  • paid staff, carers, volunteers
  • other service users or tenants
  • strangers

If you or others have concerns about the welfare of a child, young person or adult, you must report it immediately. For information, advice or assistance please contact the Child Care Assessment Team (CCAT) or the Adult Safeguarding Team.

Contact us

Child Care Assessment Team: 01437 776444

Adult Safeguarding Team: 01437 776056

Social Services out of Hours: 0300 333 2222


In an emergency ring 999

Non-emergency: 101 

Other useful links



Care Inspectorate Wales


Age UK

Ann Craft Trust


Victim Support


Welsh Womens Aid 

Social Services and Well-being Act (Wales) 2014

Working together to safeguard children

Wales Safeguarding Procedures

Dewis Cymru is the place to go if you want information or advice about your well-being – or want to know how you can help somebody else.

ID: 2188, revised 11/08/2022