Private Housing Enforcement
Customers may also be referred to other agencies providing legal services and specialist housing advice including Shelter Cymru and Pembrokeshire Care Society.
If it is a relatively minor problem, we advise tenants to discuss the matter with their landlord directly to try and remain on good terms.
If the defect is considered to be a serious hazard then the landlord will be contacted directly and, if necessary, enforcement action will be taken.
The Act also makes it a criminal offence for a landlord, agent or any person to harass a tenant.
The private sector housing enforcement team will try and resolve a dispute between the landlord and tenant if appropriate. This may involve advising the landlord on how to seek possession legally, outlining the procedures involved.
If a tenant has been harassed and/or illegally evicted then the Council will consider taking a criminal prosecution.
The tenant and any witnesses will be expected to attend court and give evidence.
How to get a deposit back when leaving a tenancy
If a landlord refuses to return a deposit then tenants will be advised to pursue the landlord through the small claims court to recover the monies owed.
There are two types of scheme:
- A single custodial scheme (where deposits will be paid into and held in a separate account, managed by the scheme)
- Two insurance based schemes where the landlord/agent will hold the deposit and any failure on his/her part to repay it to the tenant will be covered by the schemes insurance arrangements.
Landlords failing to comply with the schemes will face severe penalties.
How do I find out more?
If you would like to find out more or require any advice, please contact:
Mr David Petrie, Senior Environmental Officer (01437 ) 775616
Mr Hugh Gibbon, Renewal Inspector (Enforcement) (01437) 775615