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Privacy Promise

My Account

As well as a legal obligation to let you know what personal information we collect about you, and how we use this information and store it we are also committed to providing you with services that are specifically tailored to your needs, whilst ensuring the safety and security of your data.


Why do we collect and keep personal information for My Account?

We collect and use your personal information in order to create a My Account on and provide you with a personalised online experience. The processing of your personal data is because you have given your consent to do so.


How long do we keep hold of your information?

We will retain the information provided to us for five years and your information will be securely disposed of once it is no longer required.


How to reactivate My Account

The new General Data Protection Regulation (GDPR) came into effect on 25th May 2018. Without your consent, we will not be able to communicate with you about the services we provide and information we tailor specifically for you.

Providing a good service to our customers is our main priority and we want you to understand the choices and control you have over the data we hold on you.

For this reason, your ‘My Account’ will be deactivated until you review your data and the notification preferences you have set.

To reactivate your account, login to My Account and follow the simple step by step instruction screens so you can take control and set your preferences.


Does the Fair Processing Notice apply to links to other websites?

This Fair processing notice does not cover the links, within this site, to other websites. We encourage you to read the privacy statements on the other websites you visit.

ID: 3436, revised 01/05/2019