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Privacy Promise

How information about you is used

The information that you provide will be processed according to the Data Protection Act 2018. We have a duty to protect the public funds we administer and may use the information provided by you, as well as data matching techniques to detect and prevent fraud. We will cross check the information with other sections of Pembrokeshire County Council to ensure that a single customer record is held for you wherever possible. The data matching process is a proven way of helping to ensure that records we hold for you are up to date and accurate.

We will also make any disclosures required by law and we may also share this information with other bodies responsible for detecting/preventing fraud or auditing/administering public funds to ensure money is targeted and spent in the most appropriate and cost effective way. In order to achieve this, information may be shared with other internal departments within Pembrokeshire County Council and with The Auditor General for Wales.

The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found by visiting: CIFAS 

We will not make any disclosures to third parties for marketing purposes unless you give us your consent to do so.

We will use the information you have provided to contact you in relation to Council services that you have requested or registered for.

Your data will be secure and confidential at all times and we will only collect the personal information that is required to access Council services.  

ID: 3438, revised 15/01/2021