Parent Partnership Service

Parent Partnership Service

Pembrokeshire’s Parent Partnership Service provides impartial advice and information about Additional Learning Needs (ALN) and the ALN system

This information and advice is available to everyone, including children, their parents and young people aged up to 25 years in non-advanced education (this means further education but not higher education).

Being impartial means we don’t take sides; the advice and information is unbiased and objective.

As a local service about Additional Learning Needs we can offer accurate, impartial support and guidance needed for families to make informed choices.

What we do

Services offered by the Parent Partnership Service include:

  • A listening ear to talk things through
  • Help to understand services and support for children and young people with ALN
  • Practical help in understanding professional reports, children’s reports, and other written documents.
  • Support at meetings
  • Support with communication with schools, settings and colleges
  • Information around making decisions about school and other educational placements.
  • Support to build and maintain good working relationships with professionals.
  • Support for parents to play an active and valued role in their child’s education and development: giving families a voice

We can also provide information about:

  • Parental support opportunities and services available
  • Information about activities, clubs, support groups and other services for children and young people with ALN
  • Information on the way schools, settings and colleges support learners with Additional Learning Needs
  • Information about the role of the Local Authority for children and young people with ALN
  • Information about the role of Local Health Boards for children and young people with ALN
  • And lots more…

Our helpline is available Monday to Friday between 9:00 am and 4:00 pm.

Phone: 01437 776354



ID: 7859, revised 14/04/2023