A man who carried out substandard work on a shed in north Pembrokeshire and became unpleasant when challenged has been ordered to pay over £19,000.
Benjamin Michael Davies, trading as BMD Agricultural Sheds, appeared at Haverfordwest Magistrates Court on Monday 22nd November, for a case brought by Pembrokeshire Trading Standards.
Davies, aged 31, was charged with and admitted five offences under the Consumer Protection from Unfair Trading Regulations 2008.
Davies pleaded guilty to:
· one count of engaging in a commercial practice which was a misleading action;
· one count of engaging in a commercial practice which contravened the requirements of professional diligence;
· three counts of engaging in a commercial practice which was aggressive.
All five offences relate to substandard repairs that were made to a shed roof in in 2020.
The victim arranged with Davies to carry out repairs to the roof of an outbuilding.
The work carried out was not of acceptable standard nor in accordance with what was originally agreed.
When challenged on the standard of the work, Davies became unpleasant.
An expert report later confirmed the work was not satisfactory and lacked competence, including several areas where water ingress continues.
The court heard the victim was vulnerable due to personal circumstances and the incident impacted their mental health.
The victim had been left with no finances to rectify the work carried out.
Davies, of Tanbank, Prendergast, was fined £6000 plus ordered to pay £2487 costs and a £190 victim surcharge.
A compensation order for £10,500 to include £500 for emotional distress was also awarded to the victim.
Pembrokeshire County Council Cabinet Member for Public Protection, Cllr Cris Tomos, said: “This was a very upsetting situation and I am grateful to our Trading Standards team for bringing this case and securing the convictions and the award of a substantial compensation award for the victim.
“When members of the public engage a professional they are entitled to receive a professional service.
“The fact that in this case Davies became unpleasant when challenged on the standard of his work added another level of distress to the vulnerable victim.
“I hope this case and the outcome acts as a reminder that Pembrokeshire Trading Standards will investigate complaints and take the case forward at every possible opportunity.”