Maintaining Independence

Protecting your home from burglars

  • Make sure you secure windows and doors before you leave the house
  • If you are in the garden or upstairs, make sure your downstairs doors are locked and that you have a key with you to get in or out in a hurry
  • Fit window locks and keep the keys in a safe place
  • Keep tools and ladders securely locked away
  • Display your burglar alarm and neighbourhood watch sticker prominently
  • Put up a warning sign for visitors if you have a dog as this will deter thieves
  • Keep valuable items out of view. Don’t leave keys under a doormat or on a string through the letter box. Burglars expect this.

Contacting the police

Call 101 for non emergencies.

Always call 999 in an emergency

Fire safety

The Mid and West Wales Fire and Rescue Service will provide home fire safety advice and will supply and install a smoke alarm free of charge. They can also test your electric blanket for you. They offer the following tips for home safety for older or disabled people:

Hearing difficulties

  • If you have a hearing difficulty you can get a smoke alarm which uses a strobe light and vibrating pads.
  • In the event of a fire, if it is difficult for you to call 999 yourself, ask a neighbour to do it for you.
  • If you have specialist equipment, such as a text phone or minicom, you can contact the emergency services on 18000.

Sight difficulties

  • Put a coloured sticker on your smoke alarm if you have trouble seeing it to test it, or ask your local Fire Service if they can provide one for you.
  • Check electrical leads regularly by touch. If they are frayed or faulty don't plug them in or switch them on. If electrics are giving off a burning smell turn them off and unplug them immediately.

Mobility difficulties

  • If it is difficult to test your alarm ask somebody to do it for you.
  • If you have trouble moving around, consider fitting an intercom which will allow you to alert someone else in the house in the event of an emergency.
  • Make sure you have easy access to any mobility aids you may need, such as a walking stick.

Tel: 0800 169 1234 or Mid and West Wales Fire Brigade

In case of emergency always call 999

Emergency contact numbers

Pembrokeshire County Council: 01437 764551
Council out of hours emergencies: 0345 601 5522

Water Emergency line

Information on water services and emergencies
0800 052 0130 (24 hours a day, 7 days a week)

Gas Emergencies

Gas Emergency Contact Number: 0800 111 999

Electricity Emergencies

South and West Wales - Western Power Distribution: 0800 052 0400


0345 988 1188 (24 hour service) or Type talk 0845 602 6340

Help on the web

Environment Agency

Be ready for Emergencies


A leaflet ‘Ready to Respond’ is also available from the Council’s Emergency Planning Unit.

You can contact the Emergency Planning unit on 01437 775586 or email

ID: 2042, revised 28/06/2022