Library Information

Fees

*Concessionary rates are available for the following groups:

  • People aged 60 and above
  • People who are unemployed
  • People who are in full-time education (as defined by HR Revenue & Customs)
  • People with disabilities (in receipt of DLA, PIP or equivalent)
  • Carers (in receipt of Carers Allowance, Carers Credit or equivalent)

Loan Charges

Talking books

Adult

Loan charge (suspended): £2.00

Overdue fees (suspended): 15p per day (maximum per item £5.00)

Concessions*

Loan charge (suspended): £1.20

Overdue fees (suspended): 10p per day (maximum per item £5.00)

Exemption

Loan charge (suspended): children age 0-17 and disabled borrowers - Free

Overdue fees (suspended): children aged 17 years or under - no charge

DVDs

A DVD collection is only available at the Riverside Library, Haverfordwest. The Library Service is not buying any new DVD's due to a decrease in demand.

Adult

Standard DVD: one week loan: Loan charge - £1.00

Standard DVD: overdue fees (suspended) - 15p per day (maximum per item - £5.00)

Box set DVD: two week loan: Loan charge - £2.00

Box set DVD: overdue fees (suspended) - 15p per day (maximum per item - £5.00)

Concessions*

Standard DVD: one week loan: Loan charge - £0.70

Standard DVD: overdue fees (suspended) - 10p per day (maximum per item - £5.00)

Box set DVD: two week loan: Loan charge - £1.35

Box set DVD: overdue fees (suspended) - 10p per day (maximum per item £5.00)

Exemption

Standard DVD: children age 17 years or under - no charge

Box set DVD: children age 17 years or under - no charge 

Inter library loans (not available)

If sourced within Wales: Loan charge - Free

If sourced outside Wales: Loan charge - £4.00

Reservation charges

Adults

Charge (suspended) - customers can reserve two items, free of charge: £1.30 per item

Concessions

Charge (suspended) - customers can reserve two items, free of charge: 90p per item

Exemption

Children age 0-17: free

If an item you are looking for is in stock but not located at your local library, then you can ask for the item to be reserved for you, by logging in to your Account or by asking a member of staff.

We will let you know when the reservation is ready to collect.

Requests

If an item is not in stock, please complete a request slip and we will consider buying it into our stock.

Inter library loans (suspended)   

We may be able to borrow the item you require from another library authority in the UK.

This service is quite costly to the library service, so we would ask you to think carefully about whether you need this particular item.

Maximum number of reservations/requests

The maximum number of Reservations/Requests in place at any one time is 2 per reader.

Other charges 

Lost or Damaged ItemsCharges are made according to the item lost 

Replacement cards (in selected branches only)

Lost: £1.50

Stolen: No charge

Photocopying and Printouts (in selected branches only)

A4 black and white: 10p per sheet

A4 colour: 30p per sheet

A3 black and white: 20p per sheet

A3 colour: 60p per sheet

Talks

At outreach locations (adult groups) - £32.50 per group

Art sales

Sale of art from library galleries - commission of 35%

Filming

TV company filming on site - £100 per day 

 

 

ID: 412, revised 25/03/2022
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