Income Support

Winter Fuel Payments

Welsh Government

As part of support package of over £50m to address immediate pressures on living costs, Welsh Government has made available over £38 million through a Winter Fuel Support Scheme.

Eligible households can claim a one-off £100 payment to provide support towards paying their on-grid winter fuel bills.

The scheme is open to households where one member is in receipt of working age means-tested welfare benefits (at any time between the 1 December 2021 and 31 January 2022):

  • Income Support, or
  • Income Based Job Seekers Allowance, or
  • Income Related Employment & Support Allowance, or
  • Universal Credit, or
  • Working Tax Credits.

 The payment will be available to all eligible households regardless of whether they pay for their fuel on a pre-payment meter, by direct debit or by paying a bill quarterly.

Examples of an eligible household for this scheme are below:

 

Single person

Couple

You apply to the scheme on or before 18 February 2022

You or your partner apply to the scheme on or before 18 February 2022

You are responsible for paying the on-grid fuel bills at your property

You, your partner, or both of you are responsible for paying the on-grid fuel bills at your property

You are in receipt of a qualifying working age means-tested welfare benefit at any time between 1 December 2021 and 31 January 2022

  • Income Support, or
  • Income Based Job Seekers Allowance, or
  • Income Related Employment & Support Allowance, or
  • Universal Credit, or
  • Working Tax Credits

You, your partner, or both of you are in receipt of a qualifying working age means-tested welfare benefit at any time between 1 December 2021 and 31 January 2022

  • Income Support, or
  • Income Based Job Seekers Allowance, or
  • Income Related Employment & Support Allowance, or
  • Universal Credit, or
  • Working Tax Credits

You have not received a payment under the scheme before

You or your partner have not received a payment under the scheme before

 

We will be writing to households who we believe are eligible advising them on how to apply and seeking basic information to support the claim along with details to enable the payment. Alternatively, individuals who believe they may qualify for this payment can submit a claim through our website from 13 December 2021.

All applications must be received before the 18 February 2022. Payments for successful applications will be made from January through to the end of March 2022.

You are not eligible for this payment if you or your partner pay for your fuel off-grid. If you require financial assistance with off grid fuel costs, you can apply to the Discretionary Assistance Fund for help 

If you are experiencing severe financial hardship, you may wish to make a claim to the Discretionary Assistance Fund (DAF) 

This is a separate scheme to the winter fuel payment for pensioners, which is offered by the UK government.

How to apply

Applicants are required to complete the on-line form (or a telephone application for those without internet access) and provide:

  • Your name and address, contact details such as telephone number and email address
  • Date of Birth
  • National Insurance Number
  • Claim number if you are in receipt of housing benefit/council tax reduction
  • If your partner is in receipt of the qualifying benefit, we will also require their date of birth and national insurance number.
  • A bank statement showing your name, address, account number and sort code
  • If you are not the bill payer, documentation to show that you are responsible for the energy bill e.g. tenancy agreement showing you are liable to pay these to the gas/electricity board.

If you are having problems filling in the application form please contact us by email using winterfuelpayments@pembrokeshire.gov.uk or by telephoning 01437 764551 and we will be able to assist you.

All applications will be cross checked against the council tax records, council tax reduction records, housing benefit, the Department for Work and Pensions and CIFAS.

 

Apply Now

 

For further information on how we use your data please see our Privacy notice for Winter Fuel Payments 

Welsh Government Privacy notice

Welsh Government Warm Homes Nest Scheme

The Welsh Government Warm Homes Nest scheme offers a range of free, impartial advice and, if you are eligible, a package of free home energy efficiency improvements such as a new boiler, central heating or insulation. This can lower your energy bills and benefit your health and wellbeing. For more information, call Freephone 0808 808 2244 or visit Nest  

 

UK Government

If you were born on or before 5 July 1952, you may be able to get payments to help with heating bills, known as Winter Fuel Payments. You usually get a Winter Fuel Payment automatically if you get the State Pension or another social security benefit (not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit). Payments are made automatically between November and December.

If you qualify but don’t get paid automatically you can make a claim to the Winter Fuel Payment Centre:

Tel: 08459 15 15 15

Textphone: 0845 606 0285

Or download a form at GOV.UK and send to Winter Fuel Payment Centre, Mail Handling Site A, Wolverhampton, WV98 1LR.

ID: 2172, revised 21/12/2021