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Engagement and Consultation Framework

1). Review of Current Public Engagement Strategy 2012 - 2017

 “Pembrokeshire County Council is committed to putting public engagement at the core of the design and delivery of services, policies and programmes.”

What we have been working towards:

  • a common understanding of the importance of public engagement
  • a common understanding of the process of public engagement and how to manage the various stages within it
  • an acceptance of public engagement as standard practice to inform the development, design, delivery and evaluation of Council services, policies and programmes
  • the keeping of accurate and accessible records of public engagement activities, in order that we can demonstrate:
    • the extent of our public engagement activity
    • the effectiveness of our public engagement activity
    • the outcomes of our public engagement activity

2). Drivers for Reviewing the Strategy

  • It has come to the end of its life
  • The Well-being of Future Generations and Social Services & Well-being Acts are now in place, both placing emphasis on the need to ‘involve’ and ‘collaborate’
  • While there is clear evidence of considerable progress having been made, since the inception of the strategy, there remain inconsistencies in approach across the authority
  • The need to minimise the risk of challenge to processes and decisions
  • Emerging best practice recommends greater distinction between engagement and consultation

In January 2017, the Corporate Communications Officer presented an outline framework for the development of Engagement & Consultation Strategic Guidance to the Corporate Overview and Scrutiny Committee. Case studies from Adult Social Services and Cultural Services were also presented as supporting evidence of progress. Information on the outline framework was also submitted to Corporate Management Team in February 2017.

3). Outline Framework for the development of Engagement & Consultation Strategic Guidance

In line with emerging best practice, there will be a move away from promoting the concept of 'public engagement' to emphasis on ‘stakeholder engagement’, followed by a period of formal public consultation should criteria be met that trigger a requirement for this (see table below)

Anatomy of stakeholder engagement

  • Stakeholders (those who can affect / be affected by)
  • Recommended that stakeholder engagement be undertaken as standard as part of the development, design, delivery and evaluation of Council services, policies and programmes
  • The strategy promote an understanding of the advantages and disadvantages of continuous and ad hoc approaches to engagement

Engagement (pre-option)

Consultation (pre-decision)

At an early stage, ideas only stage (i.e. recognition of drivers for change but no formal business case / options developed)

Where there is a statutory requirement


Where there is legitimate expectation

To ensure ‘fairness’ (rights / benefits not changed / removed without views being heard)


Where engagement work prompts

Gathering ideas, suggestions etc to be fed into the development of business case /options

Presenting options developed from engagement work (explaining why any options may have been discarded and why)


Gathering views on the option(s) presented and inviting suggestions for alternative options


Gathering evidence to help inform the development of the Integrated Impact Assessment


Product conscientiously considered by decision makers


Focus on stakeholders


Equality interests

As inclusive as possible


Equality interests

Download this information as a PDF

For further information please contact:

Sarah Worby, Corporate Communications Officer,
Pembrokeshire County Council, 2D, County Hall, Haverfordwest SA61 1TP
01437 775263

ID: 2730, revised 03/09/2018

School Reorganisation

Establishment of a New 3 - 11 Welsh Medium Primary School in the Pembroke Area

Consultation Report February 2020 Consultation Report February 2020
Statutory Notice March 2020 Statutory Notice March 2020


Proposal to introduce a Learning Resource Centre for pupils with Complex Learning Needs and Autism Spectrum Condition (ASC) at Milford Haven School

Statutory Notice October 2019 Statutory Notice - Introduction of Learning Resource Centre at Milford Haven School
Consultation Report October 2019  Consultation Report October 2019


Proposal to federate Ysgol Gymunedol and Ysgol Maenclochog

Consultation Report July 2019  Consultation Report July 2019  


Proposal to discontinue St Marys Catholic Primary School, Pembroke Dock

Decision letter 04/03/19 Decision letter
Objections Report February 2019 Objections Report
Statutory Notice (08/01/19 - 05/02/19) St Mary`s Catholic Primary School
Consultation Report December 2018 Consultation Report December 2018


Review of English Medium Primary Education in Haverfordwest

Decision letter 26/07/18 Decision letter 26/07/18
Statutory Notice (14/05/18 - 11/06/18) Review of English Medium Primary Education in Haverfordwest Statutory Notice
Consultation Report May 2018 Consultation Report
Statutory Consultation (07/02/2018 - 23/03/2018) Statutory Consultation


Templeton CP School - admission of part-time 3 year old pupils

Decision letter 26/07/18 Decision letter 26/07/18


St Florence Church in Wales VC School - admission of part-time 3 year old pupils 

Decision letter 23/05/18 Decision letter


St Aidan's Church in Wales VA School - admission of part-time 3 year old pupils

Decision letter 05/07/17 Decision letter


Ysgol Gymunedol Croesgoch - Alteration of Medium of Instruction

Decision letter 13/12/16 Decision letter


Review of Primary Provision in Milford Haven

Decision letter - The Meads Nursery and Infants and Milford Haven Juniors Decision letter
Decision letter - St Francis Decision letter - St Francis


English Medium Secondary Education Provision in Haverfordwest

Decision letter 21/07/17 Decision letter


Fishguard and St Davids

Decision letter - Fishguard Decision letter - Fishguard
Decision letter - St Davids Decision letter - St Davids
ID: 621, revised 11/03/2020

Statutory Notices

There are no statutory notices to view at this time.


ID: 622, revised 08/04/2020

After Consultation

What happens once a consultation has closed?

Once a consultation closes, all the responses are collated and a consultation report is put together.

This information then goes to the Head of Service, or manager, who has put forward the proposal(s) for consultation. The Head of Service, or manager, will use the information to produce a final report for those who have responsibility for making a decision on the proposal(s).

Often this will be the Council's Cabinet, although sometimes it will be full Council or, in some cases, authority to make decisions can be delegated to a particular Director.

Papers of meetings at which decisions are made are available in the Meetings agendas minutes section of our website

Integrated and Equality Impact Assessments

As part of the consultation process, we will produce a draft Integrated Impact Assessment.

We use the information that we gather during consultations to help us produce a final Integrated Impact Assessment.

The impact assessement must be taken into account by the decision maker(s).

ID: 623, revised 18/08/2017


Current Consultations

Consultation Start Date End Date
Amalgamation of Ysgol y Frenni and Ysgol y Preseli to form a 3 - 19 Welsh Medium School in Crymych 03/03/2020 15/04/2020
Easier to Read Bus Timetables 19/12/2019 30/04/2020

ID: 465, revised 17/08/2017