We are required to keep our register of eligible voters up to date. From July each year, we will contact every household to find out if the details on the electoral register are correct.
Your household may be contacted by:
Example of the email
If you have received this email from us, please be assured it is genuine and the links are safe for you to use
If you need to update your details on the electoral register it’s important that you respond as soon as you can - this means reminders don’t have to be sent.
Please respond online if you can by following the instructions on the form you are sent.
It takes just a few minutes online:
Visit the website: Update your details
Enter your unique security code:
Part 1: 123456
Part 2: 54321
Update your household information and submit
Include the names and nationalities of everyone who lives at this address
If you add any new people they will also need to complete a registration application. They can do this at Register to Vote. We will send each person a form if they do not apply online
The law in Wales has changed - 14 -16 year olds and qualifying foreign nationals living in Wales can now register to vote.
Information leaflet: Information Leaflet
There’s lots of helpful information about registering to vote on the Electoral Commision’s website
To contact our Electoral Services Team on: email@example.com (01437) 775844
Frequently Asked Questions
What should I do if I haven’t received a form?
The forms are being despatched over the coming weeks. Please wait until the 31st August before contacting us about not receiving a form – you should receive one in the next couple of weeks.
Who do I contact if I haven’t received a form?
A. We can be contacted by emailing firstname.lastname@example.org
If you need to contact us by telephone, call 01437 775844. Please note our office cover is limited. We will endeavour to get back to you as soon as possible.
What is the form for?
The law requires us to ensure that the electoral register is kept up to date by writing out to each household in the area annually. This identifies people who need to register to vote so that they can take part in future elections.
I’ve only been in my property for a few weeks – what should I do?
You should follow the simple steps set out on the form. Following these steps will ensure you get registered to vote at your new address.
I’ve recently moved into a new build what should I do?
If you have received a form you should follow the simple steps set out on the form. Following these steps will ensure you get registered to vote at your new address. If you haven’t received a form by the 31st July, we may not have details of your new property so you should contact us by emailing email@example.com
Why do you keep sending me these forms?
The law requires us to send out a canvass form every year. If you do not reply we must send you reminders. Please respond to the form as soon as possible so as we don’t have to send reminders.
Why do you need the details of my 14/15-year-old son/daughter?
Electoral law in Wales has changed – 14 to 16-year-olds can now register to vote as the voting age for the Senedd and Local Government elections has been reduced to 16. The next Local Government elections will be held on the 5th May 2022, so it is important that we collect this information.
Can people of any nationality register to vote?
Electoral law in Wales has changed – qualifying foreign citizens over 16 will be able to vote at Local Government elections. The next Local Government elections will be held on the 5th May 2022, so it is important that we collect this information.
I am not interested in voting so do I have to return the form?
It is a legal requirement to register to vote. It is up to you whether you vote at an election. Please remember that not registering to vote can affect your credit score as the credit companies make checks against the electoral register.
I need to respond but I don’t have a return envelope included, what must I do.
Please respond to the form online by following the simple steps set out on the form. If you cannot respond online you can return to the form, with amendments, to the address shown at the top of page 1 on the form.