My Account, our platform for all of our online services, has undergone a huge re-development
Here’s our handy ‘How to register’ video to guide you through:-
To make sure you are still able to receive your waste collection notifications you will need to sign up to the new My Account
Our new My Account allows easier access to your child/children’s cashless catering top up using a personalised dashboard
What can I expect from the new My Account?
From the outset it was decided that we needed a new development approach. Key to this was the involvement of our customers at each stage to ensure the new My Account release was tailored to our customer’s needs. We undertook a range of consultation asking both users and non-users to share their ideas and priorities with us.
The review was invaluable, and following this our Digital Services Team have been working hard developing a My Account – Online Council Account that is:
Why should I register?
By registering, you can start your brand new online journey with us. You will have access to:
For help and support with the new My Account or to provide us with some feedback on your experience of using the new My Account please contact: firstname.lastname@example.org
If you have any technical issues while using My Account please use the ‘report a bug’ form