Register for my Account

Start your online journey with us and sign up for our My Account.

What is My Account?

My Account is our online council account. It is our platform for all of our online services.

It is:

Easy to use
Mobile friendly
Safe and secure
Able to offer a wide range of services that can be accessed online such as:

making payments
reporting problems
sign up to notifications e.g. bin day, school closures and bridge closures
check local planning applications

Registering for My Account

Why should I register?

By registering, you will have access to:

A personalised dashboard – where you can display your favourite/most used services
More geographical info (for your local area and across the County)
A mobile compatible version of our online services
Easier ways to manage your payments, reports and requests

How do I register?

You can either create an account by choosing ‘Register’ and providing an email address and password

If you have a Google Account you can by-pass the ‘Register’ process and ‘Login with Google’

*when you go through to the confirmation steps in My Account please check that all of your details are correctly brought through from your Google Account.

Here is our handy video guide: My Account - How to register (opens in a new tab)

For further help and support with My Account: My Account Frequently Asked Questions

To provide us with some feedback please contact: digital@pembrokeshire.gov.uk

If you have any technical issues while using My Account please use the ‘report a bug’ form

Digital Services