Digital Services

Register for my Account

Start your online journey with us and sign up for our My Account.

What is My Account?

My Account is our online council account. It is our platform for all of our online services.

It is:

  • Easy to use
  • Mobile friendly
  • Safe and secure
  • Able to offer a wide range of services that can be accessed online such as:
    • making payments
    • reporting problems
    • sign up to notifications e.g. bin day, school closures and bridge closures
    • check local planning applications


Registering for My Account

Why should I register?

By registering, you will have access to:

  • A personalised dashboard – where you can display your favourite/most used services
  • More geographical info (for your local area and across the County)
  • A mobile compatible version of our online services
  • Easier ways to manage your payments, reports and requests


How do I register?

You can either create an account by choosing ‘Register’ and providing an email address and password


If you have a Google Account you can by-pass the ‘Register’ process and ‘Login with Google’

*when you go through to the confirmation steps in My Account please check that all of your details are correctly brought through from your Google Account.

Here is our handy video guide: My Account - How to register (opens in a new tab)

For further help and support with My Account: My Account Frequently Asked Questions


To provide us with some feedback please contact:

If you have any technical issues while using My Account please use the ‘report a bug’ form



ID: 7496, revised 01/05/2024