Customer Service

Organisation Structure

The authority's organisation structure shows the service areas that are covered by each directorate. 

 

Chief Executive

William Bramble

 

Assistant Chief Executive Directorate

Assistant Chief Executive - Richard Brown

• Communications - Communications Manager - Antony Topazio
• Corporate Policy & Partnerships - Corporate Policy & Partnerships Manager - Nicholas Evans
• Customer Service & Business Change - Chief Business Development Officer - Sarah Oliver
• Economic Development & Regeneration - Head of Economic Development & Regeneration - Rachel Moxey
• Electoral Services - Electoral ServicesManager - Sian Waters
• Planning - Head of Planning - Harriet Lavender
• Property & Asset Management - Head of Property - Lewis Hinds

 

Education Directorate

Director of Education - Steven Richards-Downes

• Education Improvement & Commissioning - Head of Education Improvement & Commissioning - Rob Davies
• Engagement & Community - Head of Engagement & Community - James White
• Resource & Governance - Chief Officer for School Resource & Governance - Huw Jones
• Youth Service and Community Education - Chief Officer Youth & Community Education - Steve Davis
• Cultural, Leisure, Tourism and Registration Services - Head of Cultural, Leisure, Tourism and Registration Services - Mike Cavanagh
• Safeguarding in Education - Safeguarding in Education Manager - Cara Huggins
• Early Years, Childcare and Play - Lead for Early Years, Childcare and Play - Hayli Gibson

 

Infrastructure & Environmental Services Directorate

Interim Head of Infrastructure – Sarah Edwards

• Environmental Services - Interim Chief Environmental Services Officer - Joan Lilley
• Highways Infrastructure - Group Manager Highways - Robert Evans
• Integrated Transport Services - Integrated Transport Unit Manager - Owen Roberts
• Professional Construction Services - Group Manager – Professional  Construction - Andrew Shaw
• Public Realm - Public Realm Manager - Marc Owen
• Transport Strategy, Engineering and Traffic - Transport Strategy, Engineering and Traffic Manager - Steve Benger

 

Law & Governance Directorate

Head of Law & Governance - Legal & Monitoring - Rhian Young

• Legal Services - Legal Services Manager & Deputy Monitoring Officer - Kelly Byrne
• Coroners Services – Acting Senior Coroner for Pembrokeshire & Carmerthenshire - Paul Bennett
• Land Charges Service – Land Charges Officer - Nicola Donald
• Democratic Services - Head of Democratic Services - Susan Sanders

 

Resources Directorate

Director of Resources / Financial Services - Jon Haswell

• Audit, Risk and Information Service - Audit, Risk & Counter Fraud Manager - Matthew Holder
• Financial Services (including Financial Services, Procurement and Revenue & Benefits – Head of Financial Services - Paul Ashley-Jones
• Financial Services - Deputy Chief Finance Officer / Deputy S151 Officer - Sarah Edwards / Deputy Chief  Finance Officer / Deputy S151 Officer - Nicola Lewis
• Human Resources & Organisational Development - Head of Human Resources - Jane Reakes-Davies
• Human Resources Management & Employee Relations - Chief HR Officer - Cathy Evans
• Information Technology - Head of Information Technology - Lee McSparron

 

Social Services, Housing & Public Protection Directorate

Director of Social Care and Housing - Michael Gray

• Social Services, Housing & Public Protection – Adult Care - Head of Adult Care - Melanie Laidler
• Children’s Social Care - Head of Children’s Services - Darren Mutter
• Housing, Building Maintenance & Public Protection - Head of Housing & Public Protection - Gaynor Toft
• Performance, Building & Migration Partnerships - Chief Social Care Business Operations & Migrations Officer - Tracy Amos
• Strategic Joint Commissioning - Head of Joint Strategic Commissioning - Chris Harrison

 

Updated March 2025