COVID-19: Any specific information relating to Pembrokeshire will be updated at or How to apply for a Covid-19 test,

Coronavirus COVID 19 Community Information

Directory of County / National Support

A number of County based, or National, organisations are offering help in a variety of ways.  We have collated as many as we can into one place to help you find the support you are looking for.

Use the search box below to locate support by category, or to see all available support please select ‘All Services’.


If you cannot find the support you are looking for then please contact the Community Hub (contact details below).


Community Hub contact details


Telephone: 01437 776301


Directory of County / National Support

Name Contact Contact 2 Contact 3 Email Website Benefits Bereavement Carers Community Connector Domestic Abuse Government Support Mental Health Safeguarding Scams Support Volunteering Wellbeing Remarks
PAVS 01437 769422                   true true   As one of the recognised, independent, membership organisations that form a network around Wales, PAVS was established to support and develop voluntary action in Pembrokeshire. PAVS also provides an interface, or working relationship, between voluntary and statutory organisations.
Citizens Advice Pembrokeshire 01437 806070 Local 03454 04 05 05 Welsh Language true         true       true     Pembrokeshire Citizens Advice Bureau is about providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.                                         
Age Cymru 08000 223 444   true               true true   Age Cymru is the largest charity working with and for older people in Wales. Our vision is to create an age friendly Wales.
National Trading Standards 0808 223 1133 0808 223 1144 Welsh Language                 true       Concerned about Scams relating to COVID19? Read this guide to safeguarding from Trading Standards
Live Fear Free 0808 8010800         true     true   true     If you have experienced domestic abuse, sexual violence and/or violence against women, or are worried about a friend or relative who is experiencing any form of violence or abuse, you can call us – it’s free, and available 24 hours a day, 7 days a week.
Dyn Wales - Support for Males 0808 0810321         true     true         The Safer Wales Dyn project provides support to Heterosexual, Gay, Bisexual and Trans men who are experiencing Domestic abuse from a partner.
Galop - LGBT Support 0800 9995428         true               The LGBT+ anti-violence charity
Coronavirus Response Action Pembrokeshire (C.R.A.P)                     true   Online Facebook support group for Pembrokeshire.
Mind Pembrokeshire 01437 769982             true     true true   Mental health charity supporting the people of Pembrokeshire. Information, advice and social on Facebook.  Every day Virtual drop in 10am - 1pm Facebook social group.  Join in for a 'cuppa and a chat'.
infoengine                     true   Infoengine is the directory of third sector services in Wales. InfoEngine highlights a wide variety of excellent voluntary and community services that are able to provide information and support so that you can make an informed choice.
Dewis Cymru                       true Dewis Cymru is THE place to go if you want information or advice about your well-being – or want to know how you can help somebody else.
Hafal             true           Hafal (meaning ‘equal’) is the principal organisation in Wales working with individuals recovering from serious mental illness and their families. We are managed by the people we support – individuals with serious mental illness and their families.
Pembrokeshire Next Door Community Hub 01437 776301                     true   Online Facebook support group covering all of Pembrokeshire. Contact the community hub to be put in contact with this group.
Coronavirus Pembrokeshire                       true Online Facebook support group for Pembrokeshire
Hafal Crossroads 01437 764639 Pembs 01970 627966 Ceredigion 01874 610346 Powys     true                   Hafal Crossroads is a registered charity providing practical support, information and assistance to unpaid carers of all ages and the people they care for. Our core service is the provision of respite care at home, to give Carers a break and provide the people they care for with a change of company.
Pembrokeshire Samaritans 116 123  free from any phone 0808 164 0123 Welsh Language             true         true Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year.
Chartered Institute of Environmental Health           true             A quick guide to safe shopping during the coronavirus (COVID-19) pandemic
DPJ Foundation 0800 587 4262              true         true Offering those who are isolated in the farming community the ability to have someone to ring them daily/weekly.
CWaSP COVID-19 Support Group Anna Davies 01994 448 285                       true   A support group covering the constituency area of Carmarthen West and South Pembrokeshire
ATEB Group 01437 763 688                     true   true Our service is to ateb customers only and we are offering a phone checking service - if ateb customers need a regular call, because they feel lonely/isolated/anxious/ need help, please contact us.
Advocacy West Wales 01437 762935             true         true Advocacy West Wales provide an advocacy service and they can help you get mental health support services in Pembrokeshire, Ceredigion and Carmarthenshire.  Speak to an independent mental health advocate.
CALL Helpline 0800 132 727 81066 TEXT             true     true   true Community Advice and Listening Line.  24 hour mental health helpline funded by the Welsh Government.  CALL offers emotional support and information/literature on mental health and related matters to the people of Wales.  
CALM Helpline 0800 585 858             true     true   true The Campaign Against Living Miserably (CALM) is a leading movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day.  Join the campaign to take a stand against suicide.  Need Help?  Call the helpline 5pm - midnight, 365 days a year or find help online through the website  Webchat facility available.
DCWales Training             true         true Free resources and advice that might be of use to people during the COVID outbreak.
HUTS 01239 710 377             true           HUTS is a charity in West Wales supporting adults with mental health concerns or learning difficulties.  Starting Tuesday 31st March 2020 HUTS will be offering a telephone call back and chat service for anyone that feels lonely and needs a friendly conversation.  To receive a call back ring the number 01239 710377 to log your interest.  The service operates between 10am and 2pm Monday to Friday.  Free confidential call back service, other than the cost of the call you make if applicable.
IAWN             true     true   true Primary Care Mental Health Support website developed by Hywel Dda UHB with excellent information resource leaflets, audio files and films on lots of different health difficulties.  Leaflets on managing anxiety, managing sleep problems, managing depression etc.  Also guide to relaxation and medication on the site.
Mental Health Foundation             true         true Tips on dealing with the media coverage of coronavirus and reducing anxiety.  Also, Podcasts - 16 free podcasts’ to help you live a mentally happier life - from New Years’ Resolutions to Relaxation for Better Sleep to Mindfulness and How to Overcome Fear and Anxiety.
NHS App Library             true     true   true NHS endorsed apps or online tools to help you manage your health and wellbeing within the NHS App Library.
WWAMH - West Wales Action for Mental Health             true true   true   true WWAMH is a voluntary organisation, a charity, and a company limited by guarantee which supports voluntary organisations with an interest in mental health.  Working together with service users, carers, voluntary organisations, statutory providers and commissioners to improve the standards of mental health throughout West Wales.  The office is closed at the moment but information on local, regional and national mental health support services are available on the website, Facebook and Twitter.
Cruse Bereavement Support 0800 288 4700 0808 808 1677 National Helpline   true                     For bereavement support, including bereavement issues relating to COVID19. 10:00am - 12:00 noon Monday - Friday. Answerphone at all other times.  
Sue Ryder   true                     Free online bereavement counselling 
Counselling Directory   true         true         true Online searchable directory of a local counsellor or therapist
Paul Sartori Counselling & Bereavement Service 01437 763 223     true                     Paul Sartori Hospice at Home is a registered charity offering free specialised, supportive care and advice for those in the later stages of any life-limiting illness.We provide a range of services in the patient’s home.We aim to help those close to the patient during the illness and through the bereavement period.The Hospice at Home service is available 365 days of the year and operates a 24/7 on-call service.
Sandy Bear 01437 700 272   true                     Sandy Bear are a registered charity providing a service to all children and young people up to 18 years who have suffered, or who are likely to suffer a bereavement and live in Pembrokeshire
Good Grief Bereavement Support for Men   true                     Community Choice and Inclusion, are a not for profit community enterprise based in West Wales and promote diversity and inclusion for all.
2 Wish Upon a Star 01443 853 125   true                     2 Wish Upon A Star will support: The family of a child or young adult who has died suddenly or unexpectedly — A child is someone under the age of 18 and a young adult is 25 years and under. Any family member of the child or young adult who has been significantly affected by the loss.
Pembrokeshire College Counselling, Safeguarding & Learning Support Pastoral Service 01437 753 000    true         true true         The College has a friendly and experienced Learner Support team who can be accessed by current and prospective students. Through the Learner Contact Centre, students can get information on finance, support services, counselling, careers advice and guidance, bus timetables, Learner Voice and UCAS (the Universities and Colleges Admissions Service).
Hope Again   true               true     Hope Again is Cruse Bereavement Care's website for young people. Cruse is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies. We also work to enhance society’s care of bereaved people.
Together we are stronger: Coronavirus information and discussion                   true     An online group created to provide a space for older people, their families and those working with and for them. It’s a space to connect and chat, ask questions, share information and find out more about help and support that’s available. Join the conversation and get involved!
Dezza's Cabon             true           Dezza's is a local not-for-profit charity who have been formed to support vulnerable people within our community who may be suffering with poor Mental Health or any other difficulties. We are able to offer support on the phone and via Facebook, no face to face group sessions at the moment. All the support on offer will be advertised on Dezzas Cabin
North Pembrokeshire Community Connector Julie Campbell  07595 192 937       true                 Covering; St Dogmaels, Crymych, Gwaun Valley, Newport, Fishguard, St David's and Solva Areas. Community Connectors are improving connections for people in Pembrokeshire. Connecting you to information, local services & activities.
East Pembrokeshire Community Connector Joanna Brookman-Lloyd 07595 192 933       true                 Covering Saundersfoot, Tenby & Narberth Areas. Community Connectors are improving connections for people in Pembrokeshire. Connecting you to information, local services & activities.
South Pembrokeshire Community Connector Mia Gillies 07595 192 931       true                 Covering Neyland, Pembroke and Pembroke Dock Areas. Community Connectors are improving connections for people in Pembrokeshire. Connecting you to information, local services & activities.
West Pembrokeshire Community Connector Fern Jones 07595 192 935       true                 Covering Haverfordwest and Milford Haven Areas. Community Connectors are improving connections for people in Pembrokeshire. Connecting you to information, local services & activities.
Dementia Supportive Community Connector Cherry Evans 07849 086 009       true                 Covering all Pembrokeshire. Community Connectors are improving connections for people in Pembrokeshire. Connecting you to information, local services & activities.
Children & Families Community Connector Sarah Harvey 01437 769 422       true                 Covering all Pembrokeshire. Community Connectors are improving connections for people in Pembrokeshire. Connecting you to information, local services & activities.
Direct Payments Development Officer Maria Davies 07790 809 768       true                 Covering all Pembrokeshire. Community Connectors are improving connections for people in Pembrokeshire. Connecting you to information, local services & activities. 
Pembrokeshire Young Farmers Clubs Owain Lewis 01437 762 639                   true true    
Volunteering Matters COVID1-19 Respnse Volunteers Rachel Evans 07733 265 769                       true    
Man Made Meals Luke Conlon 07908 860 061       true                   A support group for men who are carers in North Pembrokeshire.

ID: 6279, revised 16/07/2020