COVID-19: Any specific information relating to Pembrokeshire will be updated at www.pembrokeshire.gov.uk/coronavirus or How to apply for a Covid-19 test, gov.wales/apply-coronavirus-covid-19-test

Coronavirus Advice and Guidance

Waste and Recycling Services

Coronavirus: Waste & Recycling tips

Service Updates

Residual (Grey Bag) Collections (Operating as Normal)

Recycling Collections (Operating as Normal)

Waste and Recycling Centres (Opening with restrictions and booking system)

Recycling Points (Operating as Normal)

Garden Waste (Subscription Service) collections (Operating as Normal)

Absorbent Hygiene Products (Operating as Normal)

Trade Waste Recycling and Residual Collections (Operating as Normal)

Bulky Waste Collections (Restricted Service Operating)

Assisted collections 

 

Frequently Asked Questions

 Are there any changes to Kerbside Collections?

Are Waste and Recycling Centres Re-opening?

What can households do to help?

How should households place out waste and recycling for collection? 

Is it safe for collections to continue at this time?

How should households self isolating dispose of Personal Waste?

How do I get replacement recycling bags and containers?

What should we do with Garden Waste?

What do households do with Bulky Waste and Recycling?

Where can I find the latest information about Waste and Recycling Collections?

 

Residual (Grey Bag) Collections (Operating as Normal)

Please put grey bags out for collection by 6:30am on your collection day, as per your collection calendar. Be aware that collection times may vary.

Public Health Wales has issued the following advice for disposal of personal waste during the coronavirus outbreak:

  • Personal waste (such as used tissues) and disposable cleaning cloths/ wipes should be placed securely within a disposable rubbish or plastic bag.
  • These bags should be placed into another second bag, tied securely and kept separate from other waste.
  • This should be put aside for at least 72 hours before being placed in your usual residual 'grey'bags for collection.

Other household waste can be disposed of as normal.

Recycling Collections (Operating as Normal)

Please put containers and bags out for collection by 6:30am as per your collection calendar. Be aware that collection times may vary.

This service includes the following items;

  • Food Waste (Green Caddy)
  • Mixed plastic and metal packaging and cartons (Red bag),
  • Paper (Blue Box)
  • Card, Cardboard and brown paper packaging (Blue Bag)
  • Glass Bottles and Jars (Green Box)
  • Orange bags (for properties which still remain on this service i.e. certain flats)

Recycling points (Operating as Normal)                       

Recycling points are still being serviced as normal. Recycling points are only for recycling such as plastic/cans, paper/card and glass jars and bottles. Please ensure all materials are placed inside the recycling banks/ containers.

Garden Waste (Subscription Service) collections (Operating as Normal)

Please put out your garden waste bin for collection for 6:30am as per your collection calendar. Be aware that collection times may vary.

The Garden Waste Collection service is currently running as normal for those who have already signed up, however due to capacity restrictions we are currently unable to accept any new sign ups. Please see the FAQ’s for more information on alterative options surrounding Garden Waste.

Absorbent Hygiene Products (Operating as Normal)

Please put out your purple bags for collection for 6:30am as normal as per your collection calendar. Be aware that collection times may vary. Continue to request replacement AHP sacks by emailing wasteandrecycling@pembrokeshire.gov.uk as normal.

Trade Waste Recycling and Residual Collections (Operating as Normal)

If you have any trade waste enquiries please contact tradewaste@pembrokeshire.gov.uk to speak to a member of the team.

Assisted collections

This form of collection is continuing for those who have applied and been accepted under the scheme. However, due to changes in staff, waste/recycling may be collected by a different crew and at a different time. Ensure containers are easily accessible and visible.

Frequently Asked Questions

1. Are there any changes to Kerbside Collections?

There have been no changes to the Waste and Recycling (Recycling, Food Waste, AHP, Residual, Trade and Garden Waste) kerbside collections at present.

Our HOUSEHOLD WASTE AND RECYCLING COLLECTIONS are currently continuing as normal. You can find out more about collection arrangements for your property by typing your postcode into Search for Your Bin Day or logging on to your My Account

Please do not burn household waste at home. This creates air pollution that could harm people nearby who may already have breathing difficulties due to COVID-19. There is also the danger that fires could get out of control. Fire services around the country are reporting an increase in callouts due to garden fires.

Please ensure your waste and recycling is out by 6.30am on the day of your collection. Sign up to email or text notifications surrounding Waste and Recycling Collections via My Account

2. Are Waste and Recycling Centre’s re-opening?

All visitors will have to pre-book a slot and follow a number of restrictions and guidelines to ensure that social distancing is observed. This is to make sure that the facilities are used in a safe manner for staff and the public while remaining fair for all households in Pembrokeshire.

Slots can be booked at: www.pembrokeshire.gov.uk/waste-bookings

3. What can households do to help?

Minimise the amount of rubbish, recycling and food waste you produce. Every bit we can reduce will make a real difference to maintaining a good service for everyone. Find tips for reducing food waste here: Love Food Hate Waste. Wash, rinse and squash all containers before they are placed in the red bag. Flatten and cut up Cardboard. Sort your waste and recycling correctly.

Please continue to sort and recycle your waste as normal, including rinsing your empty glass, plastic and can items, and placing them into the correct bags/bins/boxes/caddies.

Sorting and recycling your waste correctly is particularly crucial at this time, as it will limit the amount of time our workers must spend sorting any misplaced waste, which will prevent the spread of the virus. For more information about what you can and can’t recycle, visit: A-Z of recycling. Keep containers clean. Clean the handles and lids of your containers and bags before and after they have been emptied. Please handle your waste, recycling and all containers with care and wash your hands thoroughly after handling.

4. How should households place out waste and recycling for collection?

On your correct collection day, please ensure the containers and bags are out by 6.30am, they can be placed out the evening before.

Please handle your containers with care and wash your hands thoroughly after use.

Also please clean the handles and lids of your containers and bags before and after they have been emptied. Put wipes, cloths, gloves etc. used for cleaning into the general waste.

5. Is it safe for collections to continue at this time?

The safety of both our staff and residents is our highest concern. We are following government and waste industry guidelines regarding safe working practices for our staff and crews.

When putting out your waste and recycling bags, bins, boxes and caddies, there are a few things you can do to ensure you’re doing this as safely as possible:

  • If you’re self-isolating and feeling unwell, double-bag your personal waste (such as tissues) and put aside for at least 72 hours (3 days) before putting them out for collection.
  • Do not put tissues into your recycling, as they cannot be recycled.
  • Disinfect your bag, bin, box and caddy handles before and after you touch them.
  • Put out your bags, bins, boxes and caddies the evening before your collection is due, as collection times may change during this period.
  • Keep your distance when our workers are collecting your waste and recycling and adhere to social distancing guidelines.
  • Disinfect you bag, bin, box and caddy handles again, before and after collection.
  • Wash your hands thoroughly after handling and disinfecting your bags, bins, boxes and caddies.
  • Put wipes, cloths, gloves, etc. used for cleaning your bags, bins, boxes and caddies into your non-recyclable waste grey bag, as these can’t be recycled.

6. How should households self isolating dispose of Personal Waste?

If you’re self-isolating or feeling ill, put any potentially infected items, like used tissues or cleaning cloths, into separate plastic bags and double bag them.

Public Health Wales has issued the following advice for disposal of personal waste during the coronavirus outbreak:

  • Personal waste (such as used tissues) and disposable cleaning cloths/ wipes should be placed securely within a disposable rubbish or plastic bag.
  • These bags should be placed into another second bag, tied securely and kept separate from other waste.
  • This should be put aside for at least 72 hours before being placed in your usual residual 'grey' bags for collection.

Other household waste can be disposed of as normal and personal waste must not be put into recycling.

7. How do I get replacement recycling bags and containers?

Order via My Account or additional food waste bags can be requested by placing a note on top of your food waste caddy on collection days.

Please be patient with us as we do our best to get these to you as soon as possible.

8. What should we do with Garden Waste?

The Garden Waste Collection service is currently running as normal for those who have already signed up, however due to capacity restrictions we are currently unable to accept any new sign ups.

In the meantime, there are a number of options for households

  • Home compost. For advice on home composting can be found at: Composting at Home  
  • Leave grass cuttings on the lawn where they will mulch down to provide nutrients.
  • Leave areas of grass uncut during this time (the wildlife will love this!).

9. What do households do with Bulky Waste and Recycling?

If you have items you would normally dispose of at a Waste and Recycling Centre you will be able to book a slot  

Another option is the Bulky Household Waste Collections. Requests for this service can be made by completing a Bulky Household Waste Collection Form via 'My Account' your online Council account.

 If you are planning on using commercial waste operators to take your waste away, you must ensure they are authorised to carry out these collections.

10. Where can I find the latest information about Waste and Recycling Collections?

  • Sign up to email or text message notifications via My Account
  • Check Pembrokeshire County Council’s Facebook and Twitter Accounts
  • Call 01437 764551

 

ID: 6325, revised 23/09/2021