Community Services

Pembrokeshire Supported Employment Programme

Supported Employment Programme

The Supported Employment Programme is a group of local authority based enterprises that employs over 75 people with a disability or work limiting health condition. As well as offering paid supported employment, it also offers work experience, training and a work based day opportunities to a further approximately 75 people each week.

The programme works with people with a wide range of disabilities including

  • Learning Disabilities
  • Neuro-diverse conditions including Autism
  • Mental Ill Health
  • Physical Disability
  • Sensory Disability
  • Substance Misuse
  • Work limiting health conditions such as epilepsy, cancer and arthritis.

We assist people to achieve greater independence and self-esteem in supported work based settings that include our factory (Norman Industries), craft workshop, shop (Station Shop, Scolton Manor), saw mill (Talog Coed) and cafes (Social Zone - Milford Haven, Caffi Cyfle @ No 5 and Edies Tearoom) and the associated administration, design and social media communication. 


We Can Project. The new project is designed to support people with more profound and multiple disability. The project supports people to develop independence developing social, budgeting, and living skills while providing a higher level of support. The project uses the Positive Behavioural Support model to design support for people with behaviours that challenge based on inclusion, choice, participation and equality of opportunity. The main focus is on preventing the circumstances that lead to challenging behaviours, adapting support if behaviours begin to appear and using positive reactive responses when they occur.

Paid work is offered under a supported employment scheme which provides employment linked to support and job coaching dependent on the needs of the individual.  Support could include additional or specialist equipment, a support worker, job coach, job aide or communication support. The support is usually funded through a grant from Access to Work. Our paid work scheme is supported by employability projects: Supporting Employment 

Work Experience offers people who are thinking about work the opportunity to gain skills for work, to complete relevant training, improve their CV and gain a reference for future employers. For people who have limited work experience, it is also an opportunity to try out different jobs to match to existing skills and interests.

Training is provided in partnership with Pembrokeshire College and Learning Pembrokeshire and people can gain an Agored qualification in a range of subjects including health and safety, woodwork, craft, essential skills, such as numeracy and literacy, and employability. 

The We Can project is an ASDAN centre providing training under the My Independence programme to develop independent living skills.

Work based day service supports people with higher levels of disability to engage in work based activities design to increase their skills, confident and independence and to get them ready for work if that’s something they aspire to.

To make a referral to the Supported Employment Programme

Telephone: 01437 763650


Address:  Snowdrop Lane, Haverfordwest, SA61 1JB

Key contact:

Programme Manager: Karen Davies:

Employability Manager: Eleanor Brick:

Training Manager: Lee Adams:


Disability Confident Leader


British Association for Supported Employment

Access to work making work possible

Pembrokeshire County Council is a Disability Confident Leader

  Norman Industries is a member of the British Association of Supported Employment (BASE)    Access to work - making work possible



ID: 2709, revised 07/05/2024

Community Services

What’s on Offer?

At each of our Library branches you will find:

  • Public access PC’s with free internet access
  • Printing services
  • Free Wi-fi (N.B. some sites operate Wi-fi on request)
  • Friendly helpful staff
  • A range of: fiction and non-fiction books, DVDs, children’s books & audio books.

Mobile Library service

Pembrokeshire Libraries runs a mobile Library service which covers many parts of the County.  Every stop on each route will be visited once every four weeks, at the same time.

The mobile has lift access for users with mobility problems.

Library at home service

If you are unable to access the Library Service either in branch or via the mobile you may be eligible for our Library at Home service.

For more information on our library services please visit Libraries and Culture

ID: 1996, revised 15/09/2023

Dementia Cafes

Alzheimer’s Society run a number of dementia services around the County, such as Dementia Cafes, Singing for the Brain, activity groups, befriending service, support groups, advocacy and more. To find out more:

Alzheimer’s Society

Tel: 01646 692329


ID: 1998, revised 05/07/2022


Befrienders can help you socialise and stay active by taking part in activities, hobbies and learning new skills with you.There are several organisations offering befriending services in Pembrokeshire.

Pembrokeshire Mind

Provide a range of groups and activities to anyone who is experiencing the effects of loneliness including carers.

Tel: 01437 769982

Age Cymru Dyfed 

  • Offer befriending to people aged 50+ including one-to-one befriending and social/activity groups.
  • Offer help and advice on a range of topics including benefits for older people. Age Cymru Dyfed can help identify the benefits you may be entitled to and can also help with form filling and applications.

Tel: 03333 447874




Royal Voluntary Service

Offers befriending to older people.

Tel: 07585 997091

Alzheimer’s Society

Offers befriending to people living with dementia.

Tel: 01646 692329

Volunteering Matters

Co-ordinate a range of friendship groups and a befriending network.

Tel: 01437 769422



ID: 1999, revised 19/10/2023