How to Pay

Primary Schools

We want to make paying for school meals simple and convenient as possible for all families across Pembrokeshire. We are introducing alternative methods of payment, allowing Parents/Guardians to pay for school meals via the online payment service or by direct debit.

The cashless system is currently being rolled out to all schools. To check if your child’s school operates a cashless system please view our schools list.

You can choose to have school meals every day or only on certain days. Your child will be asked in the morning if they are having a school meal or sandwiches.

Pupils entitled to free school meals will have their accounts automatically credited daily. 

Direct Debit
Online Payments
Telephone Payments
Cash Payments
Customer Service Centres

Direct Debit

You will need to complete a direct debit form. One form will be required per child - please ensure that your child's school meal account number 8******* is noted on the form.

Once the form has been completed and processed, you will be sent a letter accompanied with a detailed report showing the balance outstanding at the end of the last calendar month. You'll receive this report on the 2nd week of every month via post or email depending on what option you've ticked on the direct debit form.

** It's important to note that you'll be paying for school meals in arrears i.e the direct debit deducted from your account in December will be paying for the school meals that your child has had in November.

If you agree with the amount, you need to take no further action and the payment will be deducted from your bank account on or as soon after the 28th of the month.

If however you do not agree with the payment due total, please contact the Catering section within 5 working days via Email: cashless.catering@pembrokeshire.gov.uk or by phone: 01437 775943.

Failure to raise any query within this time period will mean that the payment will be taken from your bank / building society account, but can be adjusted in the future if required.

 

Cash Payments

If your Primary School operates a cashless catering system you are not able to make cash payments.  

If your school is not cashless you can send cash payments in to school in an envelope clearly marked with your childs name and class. 

 

ID: 2047, revised 29/11/2017