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Business Rates

Wales High Street Rate Relief Scheme 2019/20

Welsh Government has extended the relief available for a further year and will provide support to retailers in Wales with a rateable value of £50,000 or less.

Properties that will benefit from this relief will be occupied high street businesses and retail shops such as shops, restaurants, cafes and drinking establishments.

The level of support will be up to £2500 towards non-domestic rate bills for occupied retail properties with a rateable value of £50,000 or less on the 1st April 2019 subject to state aid limits.

The council estimates that the relief will be available to over 500 businesses as unlike previous years, the 2019-20 scheme is not limited to high street premises but will include all properties within Wales meeting the wider retail criteria.

Relief will be considered and granted to businesses as a one-off payment based on occupation as at 31 March 2019 (provided the same occupier continues to be in occupation on 1 April 2019).

Eligible ratepayers will be retailers whose property has a rateable value between £6,001 and £50,000 on 1 April 2019.

It is intended that, for the purposes of this scheme, retail properties such as, 'shops, restaurants, cafes and drinking establishments' will mean the following (subject to the other criteria in the detailed guidance).


Properties that are being used for the sale of goods to visiting members of the public

  •  Shops (such as florists, bakers, butchers, grocers, greengrocers, jewellers, stationers, off-licences, newsagents, hardware stores, supermarkets, etc)
  • Opticians
  • Pharmacies
  • Post offices
  • Furnishing shops or display rooms (such as carpet shops, double glazing, garage doors)
  • Car or caravan showrooms
  • Second hand car lots
  • Markets
  • Petrol stations
  • Garden centres
  • Art galleries (where art is for sale or hire)


Properties that are being used for the provision of the following services to visiting members of the public

  •  Hair and beauty services
  • Shoe repairs or key cutting
  • Travel agents
  • Ticket offices, e.g. for theatre
  • Dry cleaners
  • Launderettes
  • PC, TV or domestic appliance repair
  • Funeral directors
  • Photo processing
  • DVD or video rentals
  • Tool hire
  • Car hire
  •  Cinemas
  •  Estate and letting agents


Properties that are being used for the sale of food and / or drink to visiting members of the public

  • Restaurants
  • Drive-through or drive-in restaurants
  • Takeaways
  • Sandwich shops
  • Cafés
  • Coffee shops
  • Pubs
  • Wine Bars


To qualify for the relief a property (listed above) should be wholly or mainly used as a shop, restaurant, café or drinking establishment.

Certain types of property are NOT considered to be eligible for High Street and Retail Rates Relief 


The list below sets out the types of uses that the Welsh Government does not consider to be retail use for the purpose of this relief and would not be deemed eligible for the relief. 

Properties that are being used wholly or mainly for the provision of the following services to visiting members of the public 

  •  Financial services (e.g. banks, building societies, cash points, ATMs, bureaux de change, payday lenders, betting shops, pawn brokers)
  • Medical services (e.g. vets, dentists, doctors, osteopaths, chiropractors)
  • Professional services (e.g. solicitors, accountants, insurance agents, financial     advisers, tutors)
  • Post office sorting office
  • Tourism accommodation, e.g. B & B, hotel accommodation and caravan parks
  • Sports clubs
  • Children’s play centres
  • Day nurseries
  • Outdoor activity centres
  • Gyms
  • Kennels and catteries
  • Show homes and marketing suites
  • Employment agencies


Properties with a rateable value of more than £50,000

Properties that are not reasonably accessible to visiting members of the public

Properties that are not occupied

Properties that are in receipt of mandatory charitable rates relief


The total amount of government funded relief available for each property for 12 months under this scheme is up to £2,500.

Further guidance can be found in the  notes.

If you wish to apply for the relief please complete the 









ID: 2082, revised 06/08/2019