COVID-19: Any specific information relating to Pembrokeshire will be updated at

Business Advice and Support

Help for Businesses – COVID 19

Updated: 27/03/2020 17:40

In light of the current situation regarding the outbreak of the Novel Coronavirus (Covid-19), please find below links to current information issued that you may find useful for your business and continuity.  The following information has recently been provided by Welsh Government:

The Welsh Government has announced a package of support worth more than £1.4bn for small businesses to help them during the coronavirus outbreak.

Shops, leisure and hospitality businesses with a rateable value of £500,000 or less will receive 100% business rates relief. 

Businesses that qualify for this support will not need to do anything to apply for this scheme. This will be administered through the Business Rates system. You do not need to contact your Local Authority about this, you will receive information in due course.

Expanding on this support a new package providing in 2020/21, retail, leisure and hospitality businesses in Wales with one year business rates relief and a grant of £25,000 for retail, leisure and hospitality businesses with a rateable value of between £12,001 and £51,000.

It also provides a £10,000 grant to all businesses eligible for Small Business Rates Relief with a rateable value of £12,000 or less.

If you have read the above and feel you are eligible you can apply for a Welsh Government Grant

Click here to Apply for a Welsh Government business grant for support during the Covid-19 (coronavirus) pandemic.

Please note: All applications will be checked and verified to avoid fraudulent claims.

Economic Resilience Fund

New grant details to be announced:

Businesses can also benefit from a £400 million emergency pot providing:

• grants of £10,000 for micro-businesses employing up to nine people. This includes sole traders employing staff. Qualifying businesses will be able to apply by mid-April.
• grants of up to £100,000 for small and medium sized firms with between 10 and 249 employees. Qualifying businesses will be able to apply by mid-April.
• support for larger Welsh companies, which are of critical social or economic importance to Wales. This element will be open to qualifying businesses within the next two weeks.

Details of the application process and eligibility are being finalised and will be published shortly

The Welsh Government is exploring ways of supporting businesses who do not qualify for this scheme, details of this support will be added to the Business Wales website once confirmed.

For businesses located in Pembrokeshire that get rate relief please be informed that we will amend your bills shortly and will not be expecting a payment from you.  You can therefore disregard any demands that have been sent to you.

We are also looking into how we can process grants for any businesses that fall outside of this category and hope to be able to inform you on this as soon as possible.  In the meantime, many banks are offering zero interest overdraft and loan facilities in the knowledge that funding from Government is forthcoming.  We suggest therefore that you contact your bank for immediate support. 

We would also like to hear from businesses that have no rateable value in order that we can understand how much support is required. 

Frequently Asked Questions

Still not sure what help you can get read out FAQ here: Corona Virus FAQ

General guidance is available on the UK Government Website:

Further and complementary advice can also be found on the Business Wales Website:

In terms of Department for Work and Pensions support for employers, here is a useful link (via GOV.UK):

Visit Wales also provide some specific advice for tourism businesses regarding the situation.  This can be found by following:

We should all help protect ourselves and our communities by following Public Health Wales advice

We are also starting to see banks such as Lloyds Banking Group offer packages of support their press release and information can be found by following:

HMRC has issued a helpline for businesses concerned about being able to pay your tax due to COVID-19. Access this dedicated helpline on 0800 0159 559

HMRC can be found by following

If you are a business in Pembrokeshire renting one of the Council’s properties and are struggling to pay your rent please get in touch with the Council’s Property Team via or via 01437 775874

Covid-19 Resilience Scheme Launched for Wales’ Innovators

As part of the Welsh Government's response to the coronavirus outbreak, it is looking to support innovative projects that can have a direct impact fighting the virus.

The Covid-19 Resilience Innovation Project Support can be used to fund:

  • The purchasing of specific equipment
  • Adjustments to existing processes
  • Implementation of new processes

The production of medical devices, Personal Protective Equipment (PPE) and the delivery of sanitising products are all potential areas that could be addressed by the support.

There is no stipulated maximum level of funding which the programme will provide. Applicants are asked to indicate the amount of support they require in order to complete their project.

To get started, interested parties can contact the Business Wales Innovation team by calling 03000 250 243 or emailing


ID: 6161, revised 01/04/2020