The payment will be available to all eligible households (one payment per household) however you pay for your fuel, whether that is, for example, on a pre-payment meter, by direct debit or by paying a bill quarterly and can be claimed regardless of whether you are using on or off-grid fuel.
Applicants can only claim for the payment for a property in Wales and only where this property is their primary residence.
This payment is in addition to the Energy Bill rebate being offered by the UK Government and the Winter Fuel Payment normally paid to pensioners by the DWP (Department for Work and Pensions).
The Council has paid the £200.00 Fuel Support Payment to approximately 7000 eligible households who are in receipt of the means tested council tax reduction and who have recently received the £150 cost of living payment.
This payment has been issued to the same nominated bank account, as the cost of living payment. Payment should be credited to this account by 3.10.22.
If you have not received this payment by 3.10.22 you may be one of the households we could not pay automatically. You will therefore need to apply using the link below.
The rules about eligibility for Fuel Support Payments have been decided by Welsh Government. We do not have any discretion to make payments outside of those rules.
You can claim if:
You are directly responsible for paying the fuel bills for the property in which you live. In most cases that means, your name(s), will appear on any bills issued by the supplier. If you are not named on the fuel bill, you will not be eligible for a payment.
If bills are not issued to the householder who is directly responsible for fuel costs, for example because you use a pre-payment meter, then you may still be eligible for a Fuel Support Payment but will need to provide evidence that you are responsible for the fuel costs.
You will meet the condition of being responsible for fuel payments if you (or your partner) are liable for Council Tax as your liability for Council Tax is considered to indicate that you would be liable to pay for fuel.
Welsh Government defines an eligible household for this scheme as explained below:
A household will only be able to claim one Fuel Support Payment. Welsh Government has confirmed that anyone who has already received a payment under the scheme either as a single person or as part of the same or a different couple will not be able to claim a second payment.
If you are not a couple but are joint owners or tenants and you are both named on the fuel bills you will be able to apply for a Fuel Support Payment. Each household will need to make their own application.
Couples will be entitled to claim one Fuel Support Payment between them. Single people will be able to apply for one each. For example:
Four people live in a property, a couple and 2 single occupants. They are all liable for Council Tax and are jointly liable for the fuel bills due for the property they live in and all are named on the bills sent by the suppliers. Assuming the other conditions are satisfied:
Welsh Government have accepted that the support provided through the Fuel Support Scheme will disproportionately benefit these types of living arrangements.
If you believe that you are eligible for the payment and have not received an automatic payment of £200 by 3rd October 2022 please apply using the link below.
You may need to upload evidence that you are the person who has to pay for the fuel bills.
If you are a joint owner/occupier please complete the enquiry form and we will contact you and advise you on how to apply.
If you are asked to provide proof that you are responsible for the fuel bills for your home, the following evidence will be acceptable:
Please make sure you have the following information to hand:
We will never contact you to ask for a fee to cover the cost of applying for a Fuel Support Payment.
We will not contact you to ask for your banking and other financial details over the phone unless you contact us first to ask for help because you cannot fill in the application form yourself or the details you have entered on the application are incorrect. In that case you will need to provide us with all the details we need to be able to assist you.
If you are in doubt about whether the person you are speaking to about your Fuel Support Payment is from the council, please hang up and call the Benefits Section on 01437 764551 or email us at Winterfuelpayments@pembrokeshire.gov.uk
If you believe that you are eligible for the payment and have not received an automatic payment of £200 by 3 October 2022 please apply using the link below:
Closing date for applications: 5.00pm, Tuesday 28 February 2023
If you do not make an application by the deadline date, we will be unable to make a Fuel Payment to you. We have no discretion to accept late applications.
If you have problems filling in the application form, please contact us on 01437 764551 and we will help you to complete the form.
We are required to undertake some cross-checks to confirm eligibility. This is an enormous task and therefore it may be some time before you receive your payment. Payments are likely to start being made during October 2022 and will continue until the end of March 2023.
We will send an email to the email address you give us to tell you that your application has been approved. The payment should be in your bank account 14 working days after that email is sent.
Your application will be refused if you do not meet the eligibility criteria. We will send you an email to explain why you do not meet the eligibility criteria.
If you think that we have made a mistake, or you forgot to tell us something relevant in your application, then you can send an email to Winterfuelpayments@pembrokeshire.gov.uk and we will review your application.
Welsh Government have confirmed there is no right of appeal against the decision.
Yes we will be using our council tax records, council tax reduction records to check eligibility and bank details provided for the cost of living scheme to pay eligible households.
Yes, if you are liable for Council Tax, this will be accepted as being synonymous with being responsible for fuel costs at the address. However, if you are not liable for Council Tax further evidence may be needed to demonstrate that your rent includes a charge for fuel.
No. you can only claim one payment and that must be for your main residence in Wales.
Yes. However, the Fuel Support Payment must be paid into a bank account in the name of the person for whom the application is being made.
For example, if someone applied on behalf of a parent who is too ill to do it themselves, the payment would be made into the parent's bank account.
The person making the application will need to provide some personal details in order to prevent fraud.
If you are entitled to one of the benefits in the list above and liable for the council tax and have capital less than £16,000, you may be entitled to assistance in form of a means tested Council Tax Reduction. Please contact Revenue Services for further information.
If you continue to experience severe financial hardship you may wish to make a claim to the Discretionary Assistance Fund (DAF) for further assistance.