Autism Awareness - Pembrokeshire County Council

Adult Learning Courses

Autism Awareness

Designed for:

All those in social care settings working with people on the Autistic Spectrum

 

Course aim and objectives:

This one day course will introduce participants to:

·         Language and terminology in relation to autism

·         A short history of our understanding of autism

·         Causes of Autism? – Myths and misunderstanding, genetics, brain difference, new developments

·         An ‘autistic spectrum’ – ranges of functioning and impairment

·         Asperger’s Syndrome – characteristics, diagnostic criteria and social difficulties

·         Characteristics of Autism

·         Exploring differences in social interaction/communication

·         Exploring imagination and flexible thinking

·         Helpful responses - strategies / behaviour support planning / alternative communication

·         Further information / reading

ID: 3598, revised 02/08/2018

Autism (Advanced)

Designed for:

Staff in social care settings who already have some understanding of Autism and the Autism Spectrum, and have attended an Autism Awareness course

 

Course aim and objectives:

 This course will cover related topics, including:

·         Autism and behaviour

·         Sensory difference

·         Obsessions and compulsions

·         Autism and anxiety

·         Autism and communication  

ID: 3599, revised 02/08/2018

Autism Reality Experience

Designed for:  Any social care staff or carers who want to have a better understanding of the sensory understanding of the sensory processing difficulties experienced by autistic people.

Course aims and objectives:  The Autism Reality Experience is an innovative and inspirational training session designed to give participants a virtual experience of living with autism.  This is an immersive, hands on experience that gives participants a greater insight into autism spectrum conditions and helps us see the world from an autistic person’s perspective. 

 

ID: 3602, revised 02/08/2018

Blood Borne Viruses

Designed for:

A half day course designed for anyone working within social/healthcare. 

 

Course aim:

The course will focus on the main BBVs – Hepatitis B, Hepatitis C and HIV.

 

Why do this course?

 Participants will be able to:

  • Identify risks and sources of infection
  • Describe how viruses are transmitted and be aware of the MYTHS
  • Describe how conditions are diagnosed
  • Have an appreciation of the treatments available, and of services for individuals
  • Be able to identify good practice in relation to prevention and management
  • Understand the importance of pre-post-test counselling
ID: 3603, revised 02/08/2018

Chronic Condition Management

Designed for: All Nurses, care staff in day, domiciliary and residential services for adults; care workers and informal carers; care workers employed under Direct Payment. Any care staff requiring update information and knowledge on Chronic Diseases.

Course aim: The course is aimed to give a basic introduction to five common chronic diseases, to present an overview of each chronic disease and its management and to identify Practical and useful tips.

What’s included? Hypertension, Coronary Heart disease, Heart Failure, Diabetes and COPD

ID: 3604, revised 02/08/2018

Promotion of Continence and Management of Incontinence

Designed For:

All Nurses, care staff in day, domiciliary and residential services for adults; care workers and informal carers; care workers employed under Direct Payments. Any care staff requiring updated information and knowledge on incontinence management.

 

 Course Aim:

The course is aimed at updating existing knowledge and skills in maintaining continence / managing incontinence and to provide good catheter care. Teaching practical measures to help staff manage continence issues better and to improve outcomes for clients.

 

 What’s included?

·         Hints and tips for a healthy bladder and bowel

·         Identifying when to signpost to an appropriate health professional for assessment

·         Catheter Care

·         Correct use of Sheaths and appliances

·         Pad fitting and troubleshooting

ID: 3605, revised 02/08/2018

Infection Prevention and Control Training

Designed for: This course is for Registered Nurses and Health Care Support Workers.

 

Course aim:

  • Principles of Infection Prevention
  • Health Care Associated Infections
  • Understanding Infection and how it spreads – Chain of Infection
  • Standard infection Prevention and Control Precautions
  • Prevention of UTIs
  • Preventing infection by promoting good health

 

 What’s included?

  • Hand Hygiene
  • Isolation Precautions / Respiratory Precautions
  • Personal Protective Equipment
  • Cleaning equipment and the environment
  • Body fluid spillages
  • Waste disposal
  • Sharps disposal
  • Linen
ID: 3606, revised 02/08/2018

Skin Care and Pressure Damage Prevention Basic Awareness.

Designed For:

This course is for Registered Nurses and Health Care Support Workers. The session is designed to be an overview of basic skin care and preventative measures linked to the reduction of pressure ulcer

 

Course Aim:

The course provides the learner with the knowledge and practical clinical skills associated with the prevention of pressure ulcers.

 

What’s included?

On completion of this session each individual will have an understanding of:

·         Basic anatomy and physiology of the skin

·         The causes of pressure and moisture damage

·         Risk factors associated with its development

·         Repositioning and ’30 degree tilt’

·         Equipment

·         Documentation

ID: 3607, revised 02/08/2018

Communication Skills social care staff

Designed for: Care workers in domiciliary settings working either directly with adults or who are supporting/supervising those who are.

 

Course overview: Effective communication is central to the provision of compassionate, high-quality nursing care. The workshop encourages individuals to develop a more conscious style of communicating with patients and carers, with the aim of improving health outcomes and patient satisfaction

 

Learning objectives:

This Workshop is designed to give individuals an opportunity to identify important communication skills such as listening, questioning, and develop an understanding and awareness of the effect of non-verbal communication. This will include:

·            Excellent communication ...What it looks like.

·            Barriers to Communication

·            Good Questions

·            Probing Questions

·             Active Listening Skills

·            Speaking with Confidence

·            The Communication Funnel

·            Non-verbal Communication

·            Your Personal Action Plan

 

ID: 3608, revised 02/08/2018

Complaints Training for Social Care Providers

Designed for: Registered managers, personnel staff, senior care staff responsible for handling complaints

 

Course aim: During this session, care providers will be supported to look at complaints not as a criticism of their services, but as an opportunity for service improvement - to enable culture change and remove the stigma that surrounds complaints by exploring complaints in an appreciative way. Care providers will be supported to update their own complaints policies, procedures and practice as part of the morning’s activities. 

 

What’s included?

  • Appreciative inquiry: making complaints, the impact of personal feelings on our actions, resulting changes to practice;
  • Legislation and policies: providers will be supported to update their policies in line with current legislation, improve their practice and local resolution stages and also improve their letter writing skills;
  • Group discussions: how do we respond to complaints? Sharing learning from complaints.  Linking complaints to the National Outcomes Framework – how can we enable people to achieve their outcomes by responding positively to complaints

 

 

 

 

ID: 3611, revised 02/08/2018

Conflict Management (in relation to individuals with mental illness and personality disorder)

Designed for: All staff working in a Mental Health setting or coming into contact with people with mental illness and/or personality disorder

 

Course aim: This training is designed to support staff to better-manage difficult and hostile / challenging situations with effective communication styles that help to reduce conflict escalation and improve service-user / service-provider interactions.

 

What’s included?

  •  The psychology of conflict and difficult service user behaviours;
  • Understanding Personality Disorder and behaviours commonly associated with emotional and behavioural dysregulation – particularly the psychology of Invalidation and ‘splitting’ defences (why some service users quickly become hostile and dysregulated);
  • Learning to put behaviours into a ‘disorder’ context and managing challenging interactions with increased insight and skills;
  • How to improve pre-visit risk assessments incorporating the HCR-20;
  • Develop a range of evidence-based de-escalation and conflict management skills;
  • Learn to take control of difficult situations and de-escalating conflict and hostile behaviours in the most effective and safe way;
  • Assertiveness and maximising outcomes in your interests;
  • Improve knowledge of situational risk-factors of increased risks to improve personal safety;
  • Improved knowledge of body language and micro gestures to improve risk awareness and insights to client / service-user psychology and identify emotional states

 

 

 

 

ID: 3613, revised 02/08/2018

Effective Referral Conversations

Designed for:

Practitioners in Health & Social Care wishing to increase their effectiveness at identifying the personal needs and outcomes being referred to them and improve the effectiveness of their own referral practice and achieve the best outcomes for their service users.

Course overview:

This 2-day workshopaims to offer a clear approach to triage decisions which achieves the best possible outcomes for people asking for help from services. It provides a framework for assessing risk/impact and formulating the duty of the service or practitioner to act.

Learning objectives:

At the end of this two day course, participants will have

  • increased confidence in their initial conversations with people requesting a service and ability to translate requests into well-being outcomes
  • increased confidence in their judgments of foreseeable harm and prioritisation
  • increased clarity about the process of setting and understanding expectations
  • ncreased confidence in their formulations around what will help and in gaining collaboration from people requesting a service, as well as other services to support collaboration and retain self-management
  • ways of providing evidence to support a continuous learning process
ID: 3616, revised 02/08/2018

Emergency First Aid at Work

Designed for:

Direct Care Workers who have been designated a workplace First Aider.

Course aim:

The aim of the course is to provide students with the knowledge and skills to administer Emergency First Aid in the Workplace. 

 This course must be repeated every three years to remain valid.

 Please note: as this is an accredited course attendees will be assessed throughout the day and all attendees need to produce a form of photo ID to the trainer, for example: Passport, Driving License, ‘Proof of Age’ card, Work Identification Card, Rail Card, Student Union Card, Foreign ID Card, EU Card or Disability Card.

 

What's included?

 

  • How to deal with a first aid emergency
  • Infection Control measures – gloves and other barriers
  • The Primary Survey
  • The Secondary Survey
  • Discuss the causes of unconsciousness
  • Performing CPR on adults, children and babies
  • Choking procedures for adults, children and babies
  • The treatment of shock
  • Bleed management and the treatment of Various wounds
  • Discuss the procedures for dealing with burns
  • The need for and completion of Accident Report books and RIDDOR forms
  • Accredited by Highfield Awarding Body for Compliance (HABC)

 

The assessment will include an active practical element, including the requirement to kneel on the floor and practice CPR on a mannequin.  Delegates should discuss any concerns with their manager before applying. 

The dress code for attending first aid courses is casual but comfortable, not revealing or restrictive.  For this reason we ask that you dress appropriately or bring a change of clothing.

ID: 3620, revised 02/08/2018

End of Life Care Training

Designed for:

Care home managers and team leaders

Other health and social care staff and volunteers are welcome to attend

 

Course aims and objectives:

END OF LIFE CLINICAL ISSUES 

Aims of the session are to

·         increase understanding  and recognition of when End of Life is occurring

·         explore and deepen understanding of clinical signs, (breathlessness, pain and agitation)

·         better understand clinical interventions to support patient and families

 

TALKING WITH PATIENTS AND FAMILIES AT THE END OF LIFE

 Aims of the session are to

·           encourage a professional conversation and sharing of good practice

·           explore issues such as anger, denial and grief

·           enable practitioners to better deal with difficult conversations

·           revisit the ‘CARE DECISIONS LAST DAYS OF LIFE’ documentation

·           explore the wider issues of decision making at the end of life

 

ID: 3624, revised 02/08/2018

Epilepsy Awareness

Designed for:

Staff who work with and support those with Epilepsy

 

Course overview:

The course will cover all aspects of Basic Epilepsy care, including causes, diagnosis, classifications, treatment options and first aid

 

Learning objectives:

·         Definition 

·         Causes

·         Diagnosis & seizure classifications

·         Treatment - including types of anticonvulsant medications, side effects, VNS and surgery

·         Lifestyle choices and self-management

·         Basic first aid for self-resolving seizures

·         Observations, recordings, risk assessment and information sharing

 

ID: 3626, revised 02/08/2018

Female Genital Mutilation (“FGM”)

Designed for:

This course is useful for anyone working in social care who is interested in gaining an overview of FGM

 

Course aims and objectives:

 

Gain an understanding of

·         FGM and why communities practice it;

·         mandatory reporting requirements;

·         how to initiate a conversation with victims of FGM ;

·         terminology commonly used by FGM practicing communities;

·         FGM and safeguarding issues;

·         implications of FGM on victims;

·         the UK Law and FGM protection orders;

ID: 3627, revised 02/08/2018

Management Skills for those new to managing people

Designed for:

Independent Sector Team Leaders, Managers, Deputies, senior staff and those managing people

 

Course overview:

This two-day training workshop is about equipping attendees with a range of skills to confidently carry out essential management tasks (such as initial reviews, supervision & appraisal, disciplinaries, managing grievances, absences and under-performance).

 

 Learning objectives:

This is a participative course and participants will be asked to join in with a range of exercises and case studies.  Group discussion, presentation and handouts will also be used. Attendees may be asked to consider and discuss examples, issues and dilemmas from their own experience / practice.  At the end of this two-day training workshop, participants will

  •  Explore key management theories
  • Consider and discuss a range of potential motivators and demotivators in staff performance
  • Consider a range of areas relevant to managing people, and potential dilemmas, scenarios and problems (as raised by participants and trainer) and identify appropriate / best practice responses
  • Discuss related issues such as time management; open communication; assertiveness; early and appropriate identification and resolution of conflict, etc.

 

ID: 3628, revised 02/08/2018

Mental Health Awareness

Designed for:

All those in social care settings working with and supporting others who may experience mental health distress and/or illness.

 

Learning objectives:

 

During the day, participants will

 

  • Identify and use appropriate / up-to-date language and terminology in relation to mental health problems
  • Demonstrate a basic awareness of how people with mental health problems have been supported throughout history
  • Discuss a range of possible causes of mental health problems
  •  Develop awareness of common types of mental health conditions (psychosis / neurosis / paranoia / affective disorders / schizophrenia / personality disorder etc.)
  • Discuss public perceptions, attitudes and media portrayals of mental health problems
  • Appreciate some of the difficulties / impairments experienced by people with mental health problems
  •  Explore principles of best practice in supporting service-users with a mental health problems.
  • Consider how services might provide needs-led, person-centred support (Maslow, Holistic approaches, talking therapies, medication, complimentary therapies, Medical vs social model etc.)
  • Source further material on mental health problems that may be helpful, including suggested authors / websites etc.

 

ID: 3629, revised 02/08/2018

Safer Sleep for Babies

Aimed at:

All professionals and support workers, working with parents before and after the birth of their baby and foster parents caring for infants

 

To include:

  • An understanding of infant death and the increased risk to babies of younger parents – teenage parents are at considerably greater risk of Sudden Infant Death Syndrome (cot death)
  • Updates of the latest advice in safe infant care practices
  •  Examples of the tools available to communicate infant care messages to parents
  •  Free information pack for participants to take away from the seminar

Outcomes:

•      To give professionals the basis to be able to pass key messages on to parents, through knowledge and new resources 

•      To empower all parents to have confidence, independence and self-esteem

•      A reduction in risks to infant health and wellbeing

 

ID: 3630, revised 02/08/2018

Sensory Impairment Training

Designed for:

•         Types and causes of visual impairment

•         How sight loss affects you

•         Tactile learning

•         Communication Skills

•         Practical learning

 

Course aim:

•         Types and causes of visual impairment

•         How sight loss affects you

•         Tactile learning

•         Communication Skills

•         Practical learning

ID: 3631, revised 02/08/2018

Sexually Harmful Behaviour

Designed for:

Multi agency training designed for practitioners working with children and young people

Course Overview:

The training will improve participants’ ability to identify problematic or harmful behaviour and respond to concerns using the All Wales Protocol on the Management of Young

People engaged in Sexually Harmful Behaviour. This course will not provide resources for direct work but will improve confidence.

 

 Learning objectives:

·         Develop an understanding of what is meant by the term sexually harmful behaviour (“SHB”)

·         To distinguish developmentally healthy behaviours from those that are problematic or harmful

·         Explore attitudes and beliefs around sexually harmful behaviour

·         Identify how practitioners respond to sexually harmful behaviour through use of the ‘All Wales protocol’

ID: 3633, revised 02/08/2018

Virtual Dementia Tour

Designed for:

Dementia Champions and Social Care staff who wish to gain knowledge and insight into the experience of a person living with dementia.

Course overview:

Participating in a Virtual Dementia Tour session will give a person with a healthy brain the experience of what dementia might be like. By understanding dementia from the person's point of view we can change practice, reduce issues and improve their lives.

Learning objectives:

The Virtual Dementia Tour deprives participants of their primary senses to simulate the frustration and anxiety those living with the condition face on a daily basis.  This innovative training opportunity uses a converted bus to give people a better understanding of dementia, as well as working to improve care standards.

The experience is designed to impair vision, touch and hearing, making it very difficult to understand and interact with the environment.

The practical session will then be followed by a thorough debrief in which participants will reflect on their experience and discuss how this may be used in their work.

PLEASE NOTE: If you have or have ever had Epilepsy, Seizures, Migraines or any heart condition, or are or may be pregnant, it is advisable to discuss your application with SCWDP Training beforehand

 

ID: 3634, revised 02/08/2018

Adult Care Courses

Please find below a list of flyers specifically for adult care staff. If you wish to apply then please click Apply for a Course 

Action Learning for Domiciliary Care Managers

Adult Safeguarding for Managers  

Attract – Retain – Develop: A workshop for care providers

Autism Awareness

Autism (Advanced)

Autism Reality Experience

Blood Borne Viruses

Chronic Condition Management

Promotion of Continence and Management of Incontinence

Infection Prevention and Control Training

Skin Care and Pressure Damage Prevention Basic Awareness

Communication Skills social care staff

Complaints Training for Social Care Providers

Conflict Management (in relation to individuals with mental illness and personality disorder)

Continuing NHS Healthcare

Effective Referral Conversations

Emergency First Aid at Work

End of Life Care Training

Epilepsy Awareness

Female Genital Mutilation (“FGM”)

Management Skills for those new to managing people

Mental Health Awareness

Safer Sleep for Babies

Sensory Impairment Training

Sexually Harmful Behaviour

Virtual Dementia Tour

ID: 3581, revised 31/07/2018

Action Learning for Domiciliary Care Managers

Key outcomes covered in the AL sessions

•              Understand action learning theory and practice

•              Experience being part of a safe and controlled action learning set

•              Apply action learning to solve problems and develop critical leadership skills

 

Additional outcomes

AL is primarily about individuals resolving issues and problems that are pertinent to themselves and their organisation with the help of insightful non-directive questions from a group (the set).

AL will become an additional tool to group/team work techniques practised in the independent care sector in West Wales. Plus, the conventions of AL will provide a clear structure to the following leadership processes: 

·         Prioritising

·         Resolving issues

·         Collaborative working

·         Decision making

·         Taking action

·         Reflecting on action

·         Creating accountable methods of working

 

ID: 3585, revised 02/08/2018

Adult Safeguarding for Managers

Designed for:

This course is designed for managers and senior staff to develop/ refresh skills and knowledge in managing suspected and actual cases of abuse within their service settings, with the emphasis on submitting a good quality referral

 

Course aim:

To provide managers and designated staff with the knowledge and understanding of their roles and responsibilities within Adult Safeguarding to enable them to receive, clarify and refer alerts and manage immediate risks

 

Why do this course?

At the end of the course you will be able to demonstrate an understanding of:

  •  How to manage immediate risks;
  • Capacity and consent issues relevant to the Safeguarding process;
  • Your role in clarifying and providing supporting information which will assist the decision maming process
  • The role of your organisation in the Safeguarding process;
  • What to do and what not to do with regard to preserving evidence;
  • The next stages of the Safeguarding process and the implications for yourself or your organisation

 

ID: 3586, revised 02/08/2018

Attract - Retain - Develop: A workshop for care providers

Designed for:

Managers, Deputies and staff working in a care setting with a responsibility for recruitment and staff development

 

Course aim and objectives

A one-day interactive, thought provoking workshop to care providers in West Wales to provide the skills and knowledge to understand and explore ways to attract, retain and develop their people. Participants will leave the workshop able to:

 

  • Understand the importance of living our brand and how this impacts on our reputation and attraction.
  • Understand the concept of employee engagement and how this affects the retention and development of our people
  • Feel more confident to develop the talent and skills of others
  • Write an intention and plan to put the learning into action

           

    

 

ID: 3587, revised 02/08/2018