This accessibility statement applies to the information on:
Using this website
We want as many people as possible to be able to use this website. For this reason we have embedded assistive technology (Recite Me) to allow for adjustments to all elements of our pages including text, graphics, language and navigation.
Some parts of our website are not fully accessible
Meeting accessibility requirements
Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018) came into force on 23rd September 2018
We are working towards making sure:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
phone: (01437) 764551
Reporting accessibility issues with our website
We’re always looking to improve the accessibility of our website. If you find any issues or feel we’re not meeting accessibility requirements contact:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are Deaf, deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
phone: (01437) 764551
For more information about our accessibility arrangements, please contact:
Jessica Hatchett, Pembrokeshire County Council Access Officer
phone: (01437) 775148
Technical information about this website’s accessibility
We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content that is not currently accessible is outlined below:
We are currently in the process of a full web review of our corporate site, in order to resolve the non-accessible content highlighted above. Review to be completed and changes across the site implemented by August 2022
PDFs and other documents
New documents we publish to access our services should be fully accessible.
However, we know that some of our older documents (published before 23 September 2018) are not accessible. For example, some of them:
Some of these are historic documents and are not essential to providing our services. These types of documents are exempt from the regulations. We do not currently have any plans to make them accessible.
If you need to access information in one of these document types, please contact us on email@example.com and ask for an alternative format.
Preparation of this accessibility statement
This statement was prepared on: 1st November 2021
This website was last tested on: 11th October 2021
Review will take place on: August 2022
Colour settings – The colour settings of the website are changeable at any time
To change the colour setting use the buttons labelled ‘A’ on the top right of the header.
You can also press the ` key in the top left of the keyboard.
Turn off Fixed Header
For many mobile users a fixed header can be a useful way of keeping access to the menu at all times. If you want to use zoom options however it can be a nuisance.
You can now choose to view our website without a fixed header by using the links below.
Remove Fixed Header
Reinstate Fixed Header
You can come back to this page to change your setting in the future.
To increase the size of the page on most modern browsers hold Ctrl and Press + on the keypad. To decrease hold Ctrl and Press – .
We have designed our website to be responsive, so in most cases zooming the page in should work well with up to 400% size (resolution dependant). At this size though it is recommended that Remove Fixed Header is selected.