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Frequently Asked Questions

What is Civil Parking Enforcement (CPE)?

The management and enforcement of on and off street parking.

What are the benefits of Civil Parking Enforcement?
  • To encourage sensible and safe parking.
  • Improve safety for drivers and pedestrians.
  • Improve the general flow of traffic.
  • Improve the general environment.
  • Prevent emergency and public service vehicles from finding their routes blocked.
What changes will you see?
  • Increased enforcement presence on the streets to keep traffic flowing.
  • Enforcement Officers will also work evenings and weekends.
  • Improved enforcement at priority locations e.g. Disabled and Resident parking spaces.
What is a Penalty Charge Notice (PCN)?
  • A Penalty Charge Notice will be issued to a vehicle, for failure to comply with parking regulations either on street or in Council car parks.
  • The notice will contain details of the vehicle, the contravention and how to pay or challenge.
How much will a PCN cost?

Civil Parking Regulations have introduced parking penalties depending on the seriousness of the contravention with penalties for higher level contraventions being £70 and lower level contraventions being £50.

A 50% reduction applies if the penalty is paid within 14 days reducing the charge to £35 or £25. 

Currently VAT is not applied to the Charge.

Acrobat Reader IconOn Street Contraventions

Acrobat Reader IconOff Street Contraventions

How can you avoid getting a PCN?
  • Do not contravene parking regulations.
  • Look for lines, signs and notices where you park.
  • Read the Highway Code which will help explain what the signs and lines mean.
  • Do not continue to park as you may have previously as the restrictions are now     more effectively enforced.
  • Don't park where yellow line waiting or loading restrictions are in force
  • Don't park on double yellow lines
  • Always read the road signs - they tell you what restrictions apply
  • Don't park on zigzag lines
  • Don't park in loading bays unless you are loading/unloading goods
  • Don't park in bays reserved for disabled badge holders or residents  unless you are entitled to do so
  • Make sure you have paid and displayed in a car park

Don't be a problem parker!

How can you challenge a PCN?
  • A challenge must be made in writing within 14 days of the PCN issue date.
  • The option to pay at a 50% discount will be held open until a challenge has been considered and a decision is made.
  • If a motorist in unhappy with the result of a challenge , a formal appeal can be lodged with The Traffic Penalty Tribunal, the national parking appeals adjudication service.  This further appeal to the Tribunal must be made within 14 days of the rejection of the first challenge.

More information on how to appeal can be found in the Paying a Parking Fine(PCN) section.

What happens if you ignore a PCN?

The PCN will not go away and needs to be dealt with.  The penalty will increase if not paid or if a challenge/appeal is not made. 

Further delay in dealing with the PCN will lead to action by Bailiffs, with their costs added to the civil debt.

Will vehicles be clamped or removed?

We believe it is an unnecessary measure, although our application to the Assembly includes a request for the powers to introduce clamping at some time, should we feel it necessary.

Similarly, we do not feel it necessary to undertake the removal of illegally parked vehicles.  Again, the Council will give future consideration to a policy on removing vehicles at times of peak parking and where there may be safety hazards in the future.

Is this a fund raising exercise?

The purpose of penalty charges is to encourage motorists to comply with parking restrictions.  It is not about raising revenue.  All money raised is kept by the Council and will be used to fund enforcement.  Any surplus money will be used to fund local parking, highway and transport improvements.

What role do the Police have in parking enforcement?

The Police are still responsible for dangerous parking, obstructions and moving traffic offences.

ID: 21734 Revised: 25/1/2017