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Pembrokeshire Parent Partnership Service

Trying to get the best advice and help for your child's additional learning needs can be a confusing and emotional experience.  The thought of working with the school, Local Authority and other professionals can be a daunting prospect.  Emily Perl Kingsley describes her story of raising her child with additional needs as "when you are going to have a baby planning a trip to Italy and ending up in Holland".

Pembrokeshire Parent Partnership Service is here to help parent carers of children with Additional Learning Needs by providing information, advice and support.

We provide a free, confidential and impartial service for all parents and carers of children with additional learning needs in Pembrokeshire.

We can offer the advice, information and guidance necessary for you to make the right choices for your child from our team of Inclusion Support Workers who work directly with families, early years and school settings across the north, south and central parts of the county.

In addition an officer is in place to support the voice of the child when making decisions about their specialist provision.

Support is also offered to families via a helpline or this website which provides information and advice for parents.

Services we offer include:

  • Confidential, accurate information, advice and support.
  • A listening ear for families to talk things through.
  • Help to gain access to a range of support services.
  • Practical help in dealing with letters, filling in forms and understanding professional reports.
  • Ongoing support during difficult times.
  • Support to make informed decisions about school and other educational placements and provision from health, education, social services and other agencies.
  • Support to maintain good working relationships with relevant professionals.
  • Support in developing good working practice with parents/carers.
  • To help families play an active and valued role in their child's education and development - giving families a voice.

We can help you through:

  • Telephone or e-mail
  • Letter and written information
  • Arranging a home visit if appropriate
  • Support at meetings

Working together in Partnership

It's really important that we all work together in partnership to make sure we get the best outcomes for your child.  To do this it requires trust, commitment and respect.  It's particularly important to develop positive relationships between everyone who is involved with your child.

All Partners have an important role to play in developing positive and constructive relationships not just the school. This includes the local authority, outside agencies as well as parents.

As part of the continuous cycle there are four very important stages in meeting children's additional needs.  This includes the identification and assessment of your child's needs, planning suitable provision, implementing agreed actions with clear intended outcomes and reviewing the provision to ensure it is meeting your child's needs.

Contact Us

Our helpline is available Monday to Friday between 9:00 am and 5:00 pm.

You can contact us by calling 01437 776354 or by emailing:


ID: 33059 Revised: 23/1/2017