Pembrokeshire County Council recognises the importance of providing reliable, tailored advice to businesses. In particular it:
Our Food Safety and Standards Team have traditionally provided advice and support to new and existing food businesses, supporting their efforts to comply with legal requirements and ultimately their economic success.
Why have we introduced charges?
In common with local authorities across the UK, we continue to face reductions in Government funding and as a consequence we are faced with difficult budget decisions.
The vast majority of functions performed by our Food Safety and Standards Team are statutory requirements and are delivered in accordance with statutory guidance.
However, provision of advisory visits, and related consultancy-type activities, exceed what we are required to do, and unfortunately are no longer sustainable as a free service.
Advice Options: Fee-based Service
Our new ‘fee-based' advisory service for food safety and standards, will offer a wide range of advice, including:
with the decision ultimately resting with your business.
Any related service requests will carry a minimum, up-front fee of £90 (plus VAT), which will provide up to two hours advice/support.
Travel time and costs are not taken into consideration in calculating time expended, although the time involved in generating any agreed reports will be.
Any work exceeding the first two hours, will be charged at £45 per hour (plus VAT).
Prior to any service being delivered a time and cost estimate will be provided based on the nature and complexity of the business and scope of service being requested.
See our full terms and conditions
The following advice/support will continue to be provided for free:
Issuing letters/e-mails to relevant business sectors, highlighting new/changes in legislation and guidance, and in support of particular awareness raising campaigns.
The provision of information via the advice section (opens new window) of the Council's web-site.
The provision or information and/or advice incidental to inspections and other regulatory visits.
In moving away from a free advisory service, added emphasis will be given to enhancing the above information, where possible, in order to maximise access to key information and support timely compliance.
Food businesses with premises in both the County and at least one other local authority district, and local businesses selling foods outside of the County, are ‘eligible' to enter into a Primary Authority arrangement with the Council or another local authority of their choosing.
The benefit of a Primary Authority arrangement is that advice offered to the business will be ‘assured'. In practice, enforcing authorities are required to have regard to any assured advice issued by a Primary Authority to a business when considering any possible enforcement.
For more information on these arrangements please contact us, or visit www.primaryauthorityregister.info