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Housing Prevention and Advice Team

The Housing Advice Team is a team of advisors who provide housing advice to anyone who needs it. A Housing Officer will work with you to try and prevent you from becoming homeless.

How can the Housing Advice Team help you?

A Housing Officer may be able to help you with:

  • Completing a Housing Application form
  • General housing advice, including:
    • Advice about renting privately
    • Advice about renting from a Council or Housing Association
    • Advice about what to do if you are having difficulty paying your mortgage
  • Mediation with your family, landlord or mortgage company
  • Signposting to other agencies who may be able to help
  • Basic legal advice about housing
  • Basic financial and debt management advice.

Where can I contact the Housing Advice Team?

The Housing Advice Team runs a drop-in housing advice service, which is available from 9.30 to 16.30, Monday to Friday at North Wing of County Hall, Haverfordwest. Alternatively you can contact the Housing Advice Team on 01437 764551, at hp&ateam@pembrokeshire.gov.uk or by writing to:

Housing Advice Team
Pembrokeshire County Council
North Wing
County Hall
Haverfordwest
Pembrokeshire
SA61 1TP

Homelessness & ‘Intentionality'

When a homeless customer approaches the Council for help, a Housing Officer has to consider whether the customer has become "intentionally homeless". The Housing (Wales) Act 2014 states that a person is intentionally homeless if he or she deliberately does, or fails to do something that leads to them leaving available accommodation where they could otherwise have stayed.

Where a household is found to be intentionally homeless the housing duty owed to them by the Local Authority is significantly reduced.

Local Authorities are required under the Housing (Wales) Act 2014 Part 2 to decide which households it applies the "intentionality" test to, and to get approval for this from Cabinet. It was agreed by Cabinet in February 2015 and further by the Cabinet Member for Housing in June 2015 that all homeless applicants will be considered under the intentionality test.

This will include the following priority need categories/ groups where the/a member of household (as defined by Welsh Government):

(a) a pregnant woman or a person with whom she resides or might reasonably be expected to reside;

(b) a person with whom a dependent child resides or might reasonably be expected to reside;

(c) a person-

(i) who is vulnerable as a result of some special reason (for example: old age, physical or mental illness or physical or mental disability), or

(ii) with whom a person who falls within sub-paragraph (i) resides or might reasonably be expected to reside;

(d) a person-

(i) who is homeless or threatened with homelessness as a result of an emergency such as flood, fire or other disaster, or

(ii) with whom a person who falls within sub-paragraph (i) resides or might reasonably be expected to reside;

(e) a person-

(i) who is homeless as a result of being subject to domestic abuse, or

(ii) with whom a person who falls within sub-paragraph (i) resides (other than the abuser) or might reasonably be expected to reside;

(f) a person-

(i) who is aged 16 or 17 when the person applies to a local housing authority for accommodation or help in obtaining or retaining accommodation, or

(ii) with whom a person who falls within sub-paragraph (i) resides or might reasonably be expected to reside;

(g) a person-

(i) who has attained the age of 18, when the person applies to a local housing authority for accommodation or help in obtaining or retaining accommodation, but not the age of 21, who is at particular risk of sexual or financial exploitation, or

(ii) with whom a person who falls within sub-paragraph (i) resides (other than an exploiter or potential exploiter) or might reasonably be expected to reside;

(h) a person-

(i) who has attained the age of 18, when the person applies to a local housing authority for accommodation or help in obtaining or retaining accommodation, but not the age of 21, who was looked after, accommodated or fostered at any time while under the age of 18, or

(ii) with whom a person who falls within sub-paragraph (i) resides or might reasonably be expected to reside;

(i) a person-

(i) who has served in the regular armed forces of the Crown who has been homeless since leaving those forces, or

(ii) with whom a person who falls within sub-paragraph (i) resides or might reasonably be expected to reside;

(j) a person who has a local connection with the area of the local housing authority and who is vulnerable as a result of one of the following reasons-

(i) having served a custodial sentence within the meaning of section 76 of the Powers of Criminal Courts (Sentencing) Act 2000

(ii) having been remanded in or committed to custody by an order of a court, or

(iii) having been remanded to youth detention accommodation under section 91(4) of the Legal Aid, Sentencing and Punishment of Offenders Act 2012,

 or a person with whom such a person resides or might reasonably be expected to reside.

 This decision will be applied from 1st July 2015 until further notice and relates to an application under sections 68 and 75 of the Housing (Wales) Act 2014.

 

ID: 13212 Revised: 9/2/2017

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