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Heating your home

Staying safe while keeping warm

For your own safety you need to make sure your heating system is in good working order.  If not maintained properly heating systems can be very dangerous.

  • Have your gas/coal fired cooking and heating appliances serviced annually by a gas safety registered or HETAS Ltd engineer.
  • Fit an approved carbon monoxide alarm
  • Do not sleep in a bedroom with a paraffin heater or gas fire without a flue.

Keeping warm in winter

It is essential to keep warm particularly during the cold winter months.

The Department of Health Guide ‘Keep Warm Keep Well' provides information about staying well in the winter by keeping warm. For a copy call 0870 155 5455 or visit their website

Financial assistance with heating costs

If you are struggling with your winter fuel costs, you should speak to your energy provider.

The Home Heat Helpline can help with payment schemes to spread the cost of heating and can speak to other organisations on your behalf. Free phone 0800 336 699

Most people aged 60 and over qualify for a winter fuel payment made every November to December. If you have not received your entitlements phone 0845 915 1515 or text phone 0845 601 5613 Monday to Friday 8.30am to 4.30 pm

  • You may also be eligible for a cold weather payment for each week of very cold weather in your area if you get Pension Credit or various other pension premiums or benefits

Age Cymru publish a fact sheet on Help with heating in Wales which can be downloaded from their website 

Your local Energy Efficiency Advice Centre will give you free advice on how to make your home more energy efficient and comfortable, to save money on fuel bills.  They will also advise you if you are eligible for grant assistance through the Government's NEST and other Free phone 0800 954 0657 for detailed advice.


ID: 20239 Revised: 23/5/2016