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Information Governance

Information Governance

Information Governance is about how the Council uses and looks after information and your personal data. It lays out the standards, principles and best practice that will be adopted to ensure that the information we hold is accurate and is dealt with legally, securely and efficiently.

The Information Governance and Complaints team carry out the following functions:

  • Making sure we follow good Information Governance practice when processing information.
  • Making sure we process personal information that we hold legally and in accordance with Data Protection Act.
  • Managing and dealing with Freedom of Information Act requests.
  • Managing and dealing with Subject Access Requests.
  • Managing the Corporate Complaints and Social Services Complaints policy (currently being updated) and procedures.

Contact the Team:

Data Protection
Richard Williams
01437 77 6208

Subject Access Requests
Katie Mullins
01437 77 5798

Freedom of Information Requests
Katy Holman
01437 77 5380


Social Care
Rachel Powell - Adult Services
01437 77 5503
Amanda Davies - Chidren's Services
01437 77 5275

All other complaints -
Contacts Officers


Other team members -

Alison Evans, Rheolwr Gwybodaeth, Llywodraethu a Chwynio
01437 775805


Address: Room 2G, County Hall, Haverfordwest, SA61 1TP


ID: 14632 Revised: 21/3/2017