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Pembrokeshire County Council is committed to providing high quality services and it is only by listening to our customers that we can find out how well we are doing. The Council has adopted a revised Complaints Policy which establishes the procedure whereby concerns and complaints can be impartially reviewed and resolved. We are proud that in excess of 75% of all complaints are resolved at the Informal stage.

Compliments and Comments



Who can complain?

What can I complain about?

How do I complain?

Complaints relating to Schools

Complaints relating to Social Services

Complaints relating to Freedom of Information

Complaints against Councillors

Corporate Factsheet - Complaints, Compliments & Comments help us to improve our Services

ID: 6360 Revised: 5/1/2017