Pembrokeshire County Council

Centre scores in quest scheme



A Pembrokeshire leisure centre has scored highly in a national quality assessment scheme.

Haverfordwest Leisure Centre was rated Quest Plus-Good by Quest's independent assessors.

In particular the assessors highlighted the centre's swimming lessons, lifeguarding and health & safety management - which were all scored as ‘Excellent'.

Quest  - The UK Quality scheme for sport and leisure - is designed by the industry for the industry to help leisure teams improve the quality of service they provide customers.  

Over the last year, the centre has been subject to several mystery visits and been rigorously assessed over two days in aspects of leisure management.

Sian Fair, Centre Manager, said its high score was a fantastic achievement and the result of a real team effort.

"Quest is much more than a tick box exercise; it is an ongoing programme to improve our facility for both staff and customers, and a great way to demonstrate our achievements," she said.

Chris Payne, Pembrokeshire Leisure Services Manager, said: "By meeting Quest's high standards, Haverfordwest Leisure Centre has shown its commitment to providing quality facilities and service to its customers."

Pictured are members of staff from Haverfordwest Leisure Centre, who all contributed towards the success of achieving the award, with Manager Sian Fair, Deputy Manager Darryl Sable, Cllr Elwyn Morse and Director of Adult Care and Leisure Pam Marsden, plus Chris Payne, Gary Nicholas, and Julie Townsend from Pembrokeshire Leisure.

ID: 30362 Revised: 30/7/2014